if I see I product on Newegg or Amazon that has 4 stars, while some bag about its shortcomings, I can easily overlook the few bad review and knowing that the overall majority of the product "should" be good. but when I see a 2 star overall rating on a product where majority of the customers complain about the same issue, it doesn't take a genius to figure out that the majority of the product has a problems.
I think you're one of the few who happen to have a perfect product that actually works the way it should, and you lucked out on that. but that doesn't mean the majority out there are WRONG.
Which would also bring into question how many consumers haven't reported whether being positive or negative. For personal reasons(I'm not the card bearer), I've not been able to rate the products I have received. I'm willing to bet that people with negative experiences are more likely to report back.
it's true, and it's a well known fact that people tend to report negative reviews more often, and are less likely to report positive ones. but on an overall scale of picture. you're looking at a overall rating/review of two products, one with thousands of negative reviews and one with thousands. it just reinforces the positive conviction of the positive reviews. the product must be really great for someone to put up a positive review, and we're not talking tens of hundreds, we're talking thousands. I personally do not own either, but I do know that OCZ SSD drives are well known in the community as the least, if not one of the least reliable brands based on feedbacks from others.