Major error

Inactive
By ImaBrokeDude
Sep 9, 2012
  1. While working on this computer I got a BSOD with somethinking like DATA IN KERNEL or some variant of the message.

    Now the hard drive contained on this system is unbootable.

    I did a scan on the system in which had logs but not that I cannot boot into the system normally I will report back to you with the logs
    DDS.txt and Attach.txt shortly.
  2. ImaBrokeDude

    ImaBrokeDude TechSpot Member Topic Starter Posts: 41

    +.
    DDS (Ver_11-03-05.01) - NTFS_AMD64
    Run by Joy P. Jones at 22:46:20.99 on Sat 09/08/2012
    Internet Explorer: 9.0.8112.16421
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2940.1761 [GMT -6:00]
    .
    AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
    AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
    .
    ============== Running Processes ===============
    .
    C:\windows\system32\wininit.exe
    C:\windows\system32\lsm.exe
    C:\windows\system32\svchost.exe -k DcomLaunch
    C:\windows\system32\svchost.exe -k RPCSS
    C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\windows\system32\svchost.exe -k netsvcs
    C:\windows\system32\svchost.exe -k LocalService
    C:\windows\system32\svchost.exe -k NetworkService
    C:\windows\System32\spoolsv.exe
    C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files (x86)\Symantec\LiveUpdate Administrator\pgsql\bin\pg_ctl.exe
    C:\Program Files (x86)\Symantec\LiveUpdate Administrator\tomcat\bin\tomcat5.exe
    C:\windows\system32\conhost.exe
    C:\Program Files (x86)\Symantec\LiveUpdate Administrator\pgsql\bin\postgres.exe
    C:\windows\system32\conhost.exe
    C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\ccSvcHst.exe
    C:\windows\system32\taskhost.exe
    C:\windows\system32\taskeng.exe
    C:\windows\system32\Dwm.exe
    C:\windows\Explorer.EXE
    C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
    C:\Program Files (x86)\Symantec\LiveUpdate Administrator\pgsql\bin\postgres.exe
    C:\Program Files (x86)\Symantec\LiveUpdate Administrator\pgsql\bin\postgres.exe
    C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
    C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\ccSvcHst.exe
    C:\windows\system32\svchost.exe -k imgsvc
    C:\Windows\system32\TODDSrv.exe
    C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    C:\Program Files\TOSHIBA\TECO\TecoService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\windows\system32\SearchIndexer.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\igfxpers.exe
    C:\windows\system32\igfxsrvc.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
    C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
    C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
    C:\Program Files\ltmoh\ltmoh.exe
    C:\Program Files\TOSHIBA\TECO\Teco.exe
    C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
    C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
    C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
    C:\windows\system32\igfxext.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\ProgramData\GameXN\GameXNGO.exe
    C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe
    C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe
    C:\Program Files (x86)\Winamp\winampa.exe
    C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
    C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\real\realplayer\Update\realsched.exe
    C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
    C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files (x86)\Symantec\LiveUpdate Administrator\pgsql\bin\postgres.exe
    C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Symantec\LiveUpdate Administrator\pgsql\bin\postgres.exe
    C:\Program Files (x86)\Symantec\LiveUpdate Administrator\pgsql\bin\postgres.exe
    C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
    C:\windows\system32\DllHost.exe
    C:\Program Files (x86)\Symantec\LiveUpdate Administrator\pgsql\bin\postgres.exe
    C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
    C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
    C:\Program Files\LSI SoftModem\agr64svc.exe
    C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
    C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
    C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\Program Files\TOSHIBA\rselect\RSelSvc.exe
    C:\Users\Joy P. Jones\Desktop\dds.scr
    C:\windows\system32\conhost.exe
    C:\windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
    uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
    mDefault_Page_URL = hxxp://www.yahoo.com/?ilc=8
    mStart Page = hxxp://www.yahoo.com/?ilc=8
    uInternet Settings,ProxyOverride = *.local
    uURLSearchHooks: H - No File
    uURLSearchHooks: H - No File
    uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn4\yt.dll
    mWinlogon: Userinit=userinit.exe
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn4\yt.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Winamp Toolbar Loader: {25cee8ec-5730-41bc-8b58-22ddc8ab8c20} - C:\Program Files (x86)\Winamp Toolbar\winamptb.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
    BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
    BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\coIEPlg.dll
    BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\IPS\IPSBHO.DLL
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL
    BHO: Microsoft SPFS Browser Helper: {d0498e0a-45b7-42ae-a9aa-aba463dbd3bf} - C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn4\yt.dll
    TB: Winamp Toolbar: {ebf2ba02-9094-4c5a-858b-bb198f3d8de2} - C:\Program Files (x86)\Winamp Toolbar\winamptb.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\coIEPlg.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: {7B13EC3E-999A-4B70-B9CB-2617B8323822} - No File
    uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    uRun: [Orb] "C:\Program Files (x86)\Winamp Remote\bin\OrbTray.exe" /background
    uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    uRun: [GameXN GO] "C:\ProgramData\GameXN\GameXNGO.exe" /startup
    mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    mRun: [TWebCamera] "%ProgramFiles%\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
    mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TobuActivation.exe" UNATTENDED
    mRun: [YSearchProtection] "C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe"
    mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mRun: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
    mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: &Winamp Search - C:\ProgramData\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
    IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
    IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://l.yimg.com/jh/games/web_games/popcap/chuzzle/popcaploader_v6.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\msosb.dll
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
    BHO-X64: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
    BHO-X64: Microsoft Lync add-on BHO - No File
    BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL
    BHO-X64: URLRedirectionBHO - No File
    BHO-X64: Microsoft SPFS Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
    TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    TB-X64: {7B13EC3E-999A-4B70-B9CB-2617B8323822} - No File
    TB-X64: {EBF2BA02-9094-4C5A-858B-BB198F3D8DE2} - No File
    mRun-x64: [(Default)]
    mRun-x64: [IgfxTray] C:\windows\system32\igfxtray.exe
    mRun-x64: [HotKeysCmds] C:\windows\system32\hkcmd.exe
    mRun-x64: [Persistence] C:\windows\system32\igfxpers.exe
    mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
    mRun-x64: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
    mRun-x64: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
    mRun-x64: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
    mRun-x64: [TosWaitSrv] %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe
    mRun-x64: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
    mRun-x64: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
    mRun-x64: [SmartFaceVWatcher] %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
    mRun-x64: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
    mRun-x64: [TosNC] %ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe
    mRun-x64: [TosReelTimeMonitor] %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\JOYP~1.JON\AppData\Roaming\Mozilla\Firefox\Profiles\xe31x2uw.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=mkg030&p=
    FF - prefs.js: browser.search.selectedEngine - Yahoo
    FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/?ilc=8
    FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mkg030&p=
    FF - component: C:\Program Files (x86)\McAfee\SiteAdvisor\components\McFFPlg.dll
    FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordext.dll
    FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordlegacyext.dll
    FF - component: C:\Users\Joy P. Jones\AppData\Roaming\Mozilla\Firefox\Profiles\xe31x2uw.default\extensions\{0b38152b-1b20-484d-a11f-5e04a9b0661f}\components\WinampTBPlayer.dll
    FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL
    FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
    FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
    FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\nprpplugin.dll
    FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\Program Files\Microsoft Office 15\root\Office15\npspwrap.dll
    FF - plugin: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll
    FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
    FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
    FF - plugin: C:\Users\Joy P. Jones\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll
    FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_265.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1308000.00E\symds64.sys [2012-8-14 451192]
    R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1308000.00E\symefa64.sys [2012-8-14 1129120]
    R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\Windows\System32\drivers\tos_sps64.sys [2010-2-1 482384]
    R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\BASHDefs\20120905.001\BHDrvx64.sys [2012-8-31 1385120]
    R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1308000.00E\ccsetx64.sys [2012-8-14 167072]
    R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\IPSDefs\20120907.001\IDSviA64.sys [2012-9-7 513184]
    R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2010-10-24 189440]
    R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1308000.00E\ironx64.sys [2012-8-14 190072]
    R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1308000.00E\symnets.sys [2012-8-14 405624]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
    R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFIWmxSvcs64.exe [2009-8-10 248688]
    R2 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFProcSRVC.exe [2009-7-14 42368]
    R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe [2009-3-10 46448]
    R2 LUA PostgreSQL;LUA PostgreSQL;C:/Program Files (x86)/Symantec/LiveUpdate Administrator/pgsql/bin/pg_ctl.exe runservice -N "LUA PostgreSQL" -D "C:/Program Files (x86)/Symantec/LiveUpdate Administrator/pgsql/data" --> C:/Program Files (x86)/Symantec/LiveUpdate Administrator/pgsql/bin/pg_ctl.exe runservice -N LUA PostgreSQL [?]
    R2 LUATomcat;LUA Apache Tomcat;C:\Program Files (x86)\Symantec\LiveUpdate Administrator\tomcat\bin\tomcat5.exe [2008-1-28 57344]
    R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\ccsvchst.exe [2012-8-14 138272]
    R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2012-7-17 1492080]
    R2 RSELSVC;TOSHIBA Modem region select service;C:\Program Files\TOSHIBA\rselect\RSelSvc.exe [2009-7-7 65904]
    R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-4-9 3063968]
    R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2009-8-11 252272]
    R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\Windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-15 138912]
    R3 FwLnk;FwLnk Driver;C:\Windows\System32\drivers\FwLnk.sys [2010-2-1 9216]
    R3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 84864]
    R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]
    R3 PGEffect;Pangu effect driver;C:\Windows\System32\drivers\PGEffect.sys [2010-2-1 35008]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]
    R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;C:\Windows\System32\drivers\RTL8187B.sys [2010-3-31 450048]
    R3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2010-2-1 54136]
    R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-8-3 137560]
    R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2009-8-4 826224]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-3-22 135664]
    S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-6-7 160944]
    S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-9-1 250056]
    S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2012-4-15 48488]
    S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-3-8 1492840]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-3-22 135664]
    S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]
    S3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\System32\drivers\MpNWMon.sys [2010-10-24 40832]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2012-6-23 5132888]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-2-1 222208]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-5-7 59392]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-2-15 52736]
    S3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\System32\drivers\vwifimp.sys [2009-7-13 17920]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-5-22 1255736]
    S3 WinRing0_1_2_0;WinRing0_1_2_0;C:\Program Files (x86)\IObit\Game Booster 3\Driver\WinRing0x64.sys [2012-7-18 14544]
    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
    .
    =============== Created Last 30 ================
    .
    2012-09-09 04:09:08--------d-----w-C:\Users\JOYP~1.JON\AppData\Local\{68FB9182-92FE-4044-948B-8F0366116606}
    2012-09-08 17:34:29--------d-----w-C:\Program Files (x86)\Common Files\xing shared
    2012-09-08 17:33:28129176----a-w-C:\Program Files (x86)\Mozilla Firefox\plugins\nprpplugin.dll
    2012-09-07 23:26:20--------d-----w-C:\Users\JOYP~1.JON\AppData\Local\{8E292190-A449-4D05-B41F-13C479343E11}
    2012-09-07 11:25:56--------d-----w-C:\Users\JOYP~1.JON\AppData\Local\{5405FA9F-9291-4F5B-80AF-B35C52878A56}
    2012-09-06 00:22:11--------d-----w-C:\Users\JOYP~1.JON\AppData\Local\{696B348C-EDD9-4F07-BA45-871AEB43D707}
    2012-09-05 23:44:33--------d-----w-C:\Users\JOYP~1.JON\AppData\Local\Macromedia
    2012-09-03 00:19:54--------d-----w-C:\Users\JOYP~1.JON\AppData\Local\{718B71FD-D038-4E1C-B3DF-51755E611254}
    2012-09-01 15:56:05--------d-----w-C:\Users\JOYP~1.JON\AppData\Local\{680DD7A4-870F-4F67-A070-07BD6B6F798E}
    2012-09-01 15:55:19426184----a-w-C:\windows\SysWow64\FlashPlayerApp.exe
    2012-09-01 00:07:57--------d-----w-C:\Users\JOYP~1.JON\AppData\Local\{DB8F325C-46B2-446C-AFDE-1AF96BDC101D}
    2012-08-16 20:56:25--------d-----w-C:\Users\JOYP~1.JON\AppData\Local\{59C51B67-CF90-4985-BA3C-B91D689BC291}
    2012-08-15 00:51:49451192----a-r-C:\windows\System32\drivers\NISx64\1308000.00E\symds64.sys
    2012-08-15 00:51:49405624----a-w-C:\windows\System32\drivers\NISx64\1308000.00E\symnets.sys
    2012-08-15 00:51:4937536----a-w-C:\windows\System32\drivers\NISx64\1308000.00E\srtspx64.sys
    2012-08-15 00:51:491129120----a-w-C:\windows\System32\drivers\NISx64\1308000.00E\symefa64.sys
    2012-08-15 00:51:48737952----a-w-C:\windows\System32\drivers\NISx64\1308000.00E\srtsp64.sys
    2012-08-15 00:51:48190072----a-w-C:\windows\System32\drivers\NISx64\1308000.00E\ironx64.sys
    2012-08-15 00:51:48167072----a-w-C:\windows\System32\drivers\NISx64\1308000.00E\ccsetx64.sys
    2012-08-15 00:51:36--------d-----w-C:\windows\System32\drivers\NISx64\1308000.00E
    .
    ==================== Find3M ====================
    .
    2012-09-08 17:33:11499712----a-w-C:\windows\SysWow64\msvcp71.dll
    2012-09-01 16:19:3470344----a-w-C:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-07-18 18:15:063148800----a-w-C:\windows\System32\win32k.sys
    2012-07-04 22:13:2759392----a-w-C:\windows\System32\browcli.dll
    2012-07-04 22:13:27136704----a-w-C:\windows\System32\browser.dll
    2012-07-04 21:14:3441984----a-w-C:\windows\SysWow64\browcli.dll
    2012-06-29 03:56:342312704----a-w-C:\windows\System32\jscript9.dll
    2012-06-29 03:49:111392128----a-w-C:\windows\System32\wininet.dll
    2012-06-29 03:48:071494528----a-w-C:\windows\System32\inetcpl.cpl
    2012-06-29 03:43:49173056----a-w-C:\windows\System32\ieUnatt.exe
    2012-06-29 03:39:482382848----a-w-C:\windows\System32\mshtml.tlb
    2012-06-29 00:16:581800704----a-w-C:\windows\SysWow64\jscript9.dll
    2012-06-29 00:09:011129472----a-w-C:\windows\SysWow64\wininet.dll
    2012-06-29 00:08:591427968----a-w-C:\windows\SysWow64\inetcpl.cpl
    2012-06-29 00:04:43142848----a-w-C:\windows\SysWow64\ieUnatt.exe
    2012-06-29 00:00:452382848----a-w-C:\windows\SysWow64\mshtml.tlb
    2012-06-24 00:18:38829264----a-w-C:\windows\System32\msvcr100.dll
    2012-06-24 00:18:38608080----a-w-C:\windows\System32\msvcp100.dll
    2012-06-23 23:24:16773968----a-w-C:\windows\SysWow64\msvcr100.dll
    2012-06-23 23:24:16421200----a-w-C:\windows\SysWow64\msvcp100.dll
    .
    ============= FINISH: 22:47:48.98 ===============
    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_11-03-05.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 3/21/2010 1:31:21 PM
    System Uptime: 9/8/2012 10:05:37 PM (0 hours ago)
    .
    Motherboard: TOSHIBA | | Portable PC
    Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz | CPU | 2200/800mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 288 GiB total, 135.241 GiB free.
    D: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
    Description: Microsoft Virtual WiFi Miniport Adapter
    Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\6&17BA658&0&01
    Manufacturer: Microsoft
    Name: Microsoft Virtual WiFi Miniport Adapter
    PNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\6&17BA658&0&01
    Service: vwifimp
    .
    ==== System Restore Points ===================
    .
    RP631: 8/11/2012 12:00:05 AM - Scheduled Checkpoint
    RP632: 8/16/2012 3:01:08 AM - Windows Update
    RP633: 8/24/2012 12:00:07 AM - Scheduled Checkpoint
    RP634: 9/2/2012 7:18:31 PM - Scheduled Checkpoint
    RP635: 9/8/2012 11:53:35 AM - Installed iTunes
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader 9.5.2
    Allok 3GP PSP MP4 iPod Video Converter 4.8.0310
    Apple Application Support
    Apple Software Update
    Bejeweled 2 Deluxe
    Bejeweled 3
    BlackBerry Desktop Software 6.1
    BlackBerry Device Software Updater
    BlackBerry Device Software v6.0.0 for the BlackBerry 9700 smartphone
    Blackhawk Striker 2
    Compatibility Pack for the 2007 Office system
    Coupon Printer for Windows
    D3DX10
    Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
    DivX Setup
    DragonNest
    Faerie Solitaire
    FATE Undiscovered Realms
    ffdshow [rev 3154] [2009-12-09]
    Game Booster 3
    GameXN GO
    Google Chrome
    Google Talk Plugin
    Google Toolbar for Internet Explorer
    Google Update Helper
    Hotfix for Microsoft Outlook 2010 (KB2598374)
    Java(TM) 6 Update 14
    Junk Mail filter update
    Label@Once 1.0
    Mesh Runtime
    Messenger Companion
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office File Validation Add-In
    Microsoft Office Groove MUI (English) 2010
    Microsoft Office Home and Student 2007
    Microsoft Office InfoPath MUI (English) 2010
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook Connector
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Professional Plus 2010
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing (English) 2010
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Suite Activation Assistant
    Microsoft Office Word MUI (English) 2007
    Microsoft Office Word MUI (English) 2010
    Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit
    Microsoft Silverlight
    Microsoft SkyDrive
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable - KB2467175
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Windows Debugging Symbols
    Microsoft Works
    Monopoly
    Mozilla Firefox 10.0 (x86 en-US)
    Mozilla Firefox 10.0.2 (x86 en-US)
    Mozilla Thunderbird (3.0.4)
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Mystery P.I. - The Vegas Heist
    Nexon Game Manager
    Norton Internet Security
    Office 15 Click-to-Run Extensibility Component
    Opera 11.60
    Polar Bowler
    Quickbooks Financial Center
    QuickTime
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    Realtek Ethernet Controller Driver
    Realtek High Definition Audio Driver
    Realtek USB 2.0 Card Reader
    Realtek WLAN Driver
    RealUpgrade 1.1
    Safari
    Scrabble Plus
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
    Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition
    Security Update for Microsoft InfoPath 2010 (KB2553431) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2553091)
    Security Update for Microsoft Office 2010 (KB2553096)
    Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
    Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
    Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
    Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
    Skype Click to Call
    Skype Launcher
    Skype™ 5.10
    Symantec LiveUpdate Administrator 2.2.1
    The Rosetta Stone
    TOSHIBA Application Installer
    TOSHIBA Assist
    TOSHIBA Bulletin Board
    TOSHIBA ConfigFree
    TOSHIBA DVD PLAYER
    TOSHIBA eco Utility
    TOSHIBA Extended Tiles for Windows Mobility Center
    TOSHIBA Face Recognition
    TOSHIBA Hardware Setup
    TOSHIBA HDD/SSD Alert
    TOSHIBA Internal Modem Region Select Utility
    TOSHIBA Media Controller
    Toshiba Online Backup
    TOSHIBA Quality Application
    TOSHIBA ReelTime
    TOSHIBA Service Station
    TOSHIBA Speech System Applications
    TOSHIBA Speech System SR Engine(U.S.) Version1.0
    TOSHIBA Speech System TTS Engine(U.S.) Version1.0
    TOSHIBA Supervisor Password
    TOSHIBA Value Added Package
    TOSHIBA Web Camera Application
    ToshibaRegistration
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2010 (KB2494150)
    Update for Microsoft Office 2010 (KB2553065)
    Update for Microsoft Office 2010 (KB2553092)
    Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2566458)
    Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
    Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
    Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
    VC80CRTRedist - 8.0.50727.4053
    Virtual Families
    Virtual Villagers - The Secret City
    WildTangent Games
    WildTangent ORB Game Console
    Winamp
    Winamp Remote
    Winamp Toolbar
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Mesh
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Messenger
    Windows Live Messenger Companion Core
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Windows Media Player Firefox Plugin
    WinRAR archiver
    Yahoo! BrowserPlus 2.9.8
    Yahoo! Messenger
    Yahoo! Search Protection
    Yahoo! Software Update
    Yahoo! Toolbar
    .
    ==== Event Viewer Messages From Past Week ========
    .
    9/8/2012 8:45:35 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer DILLIGAF-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{73AA2E8F-590E-43F4-8B00-7B1E01D4F798}. The master browser is stopping or an election is being forced.
    9/8/2012 11:53:26 AM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    9/8/2012 10:09:28 PM, Error: Service Control Manager [7023] - The Microsoft Antimalware Service service terminated with the following error: %%-2147017840
    9/8/2012 10:09:09 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
    9/8/2012 1:51:19 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
    9/7/2012 5:05:24 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
    9/5/2012 5:43:01 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
    9/2/2012 6:19:06 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
    9/1/2012 9:54:35 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
    9/1/2012 10:44:10 AM, Error: Service Control Manager [7038] - The upnphost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
    9/1/2012 10:44:10 AM, Error: Service Control Manager [7000] - The UPnP Device Host service failed to start due to the following error: The service did not start due to a logon failure.
    9/1/2012 10:44:10 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1069" attempting to start the service upnphost with arguments "" in order to run the server: {204810B9-73B2-11D4-BF42-00B0D0118B56}
    .
    ==== End Of File ===========================
  3. ImaBrokeDude

    ImaBrokeDude TechSpot Member Topic Starter Posts: 41

    NO GMER LOG

    Malwarebytes Anti-Malware 1.62.0.1300
    www.malwarebytes.org

    Database version: v2012.09.09.01

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Joy P. Jones :: IMARNAY-PC [administrator]

    9/8/2012 11:23:02 PM
    mbam-log-2012-09-08 (23-23-02).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 229346
    Time elapsed: 4 minute(s), 52 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
  4. Broni

    Broni Malware Annihilator Posts: 45,226   +243

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ========================================

    How did you post all logs then?
  5. ImaBrokeDude

    ImaBrokeDude TechSpot Member Topic Starter Posts: 41

    I performed a poor man's rescue technique. I reinserted a backup MBR (MBR Tool), and reinserted the necessary boot files (Ubuntu live with backup boot file), rebuild the boot record (Windows installation disk) and verified system functionally (registered the new files, made sure it didn't effect any other start up options).

    The system was taken in for repair, despite me telling my mother I was getting he;p with it. I assume they will be doing a computer re partition on the drive and restoring a clean system. I am very very very sorry to waste your time.
  6. Broni

    Broni Malware Annihilator Posts: 45,226   +243

    Thank you for letting me know :)


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