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Major Issues

Discussion in 'Virus and Malware Removal' started by SwimChao, Aug 10, 2008.

  1. SwimChao Newcomer, in training Posts: 106

    Daniel, I have used the delete function in Avast! Virus Chest.

    I looked up what you said the problem might be, I've never had a problem with my webpage changing. I've had occasional popups, but not many, especially not since I've gone through so many cleans and scans (Not sure if they worked or not). My system has only been noticeably sluggish since my browser locked up for certain sites a couple days ago, but that problem was removed.

    Should I continue to go ahead and follow the instructions you left?

    Sorry for asking so many questions!
  2. xxdanielxx Newcomer, in training Posts: 1,214

    Ok we can take a different approach first post a fresh hijackthis log
  3. SwimChao Newcomer, in training Posts: 106

    Daniel, I wasn't trying to sound hostile in anyway. My apologies.

    I will follow the steps you gave me and report back with what you said to report back with.
  4. xxdanielxx Newcomer, in training Posts: 1,214

    Lets take a different route post a fresh hijackthis log we may be able to take care of it if not then lets go to that step
  5. SwimChao Newcomer, in training Posts: 106

    Daniel, I looked over the log but didn't compare it. I'll leave it to the expert, I don't know what I'm sticking my nose in.
  6. xxdanielxx Newcomer, in training Posts: 1,214

    Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

    Please re-open HiJackThis and scan.**Check the boxes next to all the entries listed below.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    O2 - BHO: (no name) - {00000000-0000-0000-0000-000000000000} - (no file)
    O2 - BHO: (no name) - {00000000-0000-0000-904C-4BB67ACF4F80} - (no file)
    O2 - BHO: (no name) - {00000000-0000-0000-904C-55B67ACF4F80} - (no file)
    O2 - BHO: (no name) - {00000000-0000-0000-904C-FFB57ACF4F80} - (no file)
    O2 - BHO: (no name) - {00000000-0000-0000-905C-A1F87ACF4F80} - (no file)
    O2 - BHO: (no name) - {00000000-0000-0000-908C-44B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {00000000-0000-0000-908C-57B67ACF4F80} - (no file)
    O2 - BHO: (no name) - {00000000-0000-0000-909C-BEB27ACF4F80} - (no file)
    O2 - BHO: (no name) - {00000000-0000-0000-90CC-63B67ACF4F80} - (no file)
    O2 - BHO: (no name) - {00000000-0000-0000-90FC-6FB67ACF4F80} - (no file)
    O2 - BHO: (no name) - {00000000-0000-495E-9572-A248947AA42A} - (no file)
    O2 - BHO: (no name) - {06020000-0000-0000-900C-5FB67ACF4F80} - (no file)
    O2 - BHO: (no name) - {06020000-0000-0000-900C-C9B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {06020000-0000-0000-904C-53B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {06020000-0000-0000-904C-8CF77ACF4F80} - (no file)
    O2 - BHO: (no name) - {06020000-0000-0000-90BC-35B67ACF4F80} - (no file)
    O2 - BHO: (no name) - {06020000-0000-0000-90CC-24B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {080030C0-0000-0000-904C-CBB27ACF4F80} - (no file)
    O2 - BHO: (no name) - {0C0030C0-0000-0000-90CC-64B67ACF4F80} - (no file)
    O2 - BHO: (no name) - {100030C0-0000-0000-900C-C6B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {1487EF92-E9EE-AEF6-F212-92E8C320F9BB} - (no file)
    O2 - BHO: (no name) - {20000000-0000-0000-905C-C1B57ACF4F80} - (no file)
    O2 - BHO: (no name) - {20402182-0000-0000-90EC-9FB17ACF4F80} - (no file)
    O2 - BHO: (no name) - {300030C0-0000-0000-908C-62B67ACF4F80} - (no file)
    O2 - BHO: (no name) - {3392E8A5-6354-4503-A68F-F05F64433A0c} - (no file)
    O2 - BHO: (no name) - {38B88281-0000-0000-90CC-46B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {3D000000-742E-B281-FFFF-FFFFFFFFFFFF} - (no file)
    O2 - BHO: (no name) - {3EFFA2B1-5AEE-0DC1-4DF5-1A1930519867} - (no file)
    O2 - BHO: (no name) - {483C96B2-0000-0000-903C-96B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {484C44B2-0000-0000-904C-44B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {486C78B6-0000-0000-906C-78B67ACF4F80} - (no file)
    O2 - BHO: (no name) - {488C5CB2-0000-0000-908C-5CB27ACF4F80} - (no file)
    O2 - BHO: (no name) - {48AC24B2-0000-0000-90AC-24B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {48BC72B2-0000-0000-90BC-72B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {48CCD7B2-0000-0000-90CC-D7B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {48DC72B2-0000-0000-90DC-72B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {582C4CB6-0000-0000-905C-C1B57ACF4F80} - (no file)
    O2 - BHO: (no name) - {632A08FF-0000-0000-905C-A0F87ACF4F80} - (no file)
    O2 - BHO: (no name) - {64A3313C-5F3E-431F-AA7C-08A0A2491064} - (no file)
    O2 - BHO: (no name) - {78A1C93D-E4CB-4F58-B192-0C34E6AB6531} - (no file)
    O2 - BHO: (no name) - {796EC42C-E031-93EC-3C56-D485F552527C} - (no file)
    O2 - BHO: (no name) - {87475380-509C-BEB2-A0D6-5480B0000182} - (no file)
    O2 - BHO: (no name) - {8B1BD995-F086-1C34-0973-ECBCA121633B} - (no file)
    O2 - BHO: (no name) - {A89D9881-0000-0000-90DC-B0B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {A8AC7781-0000-0000-906C-B7B17ACF4F80} - (no file)
    O2 - BHO: (no name) - {B16E223D-DD81-4A4A-B71F-2A1BF42779B5} - (no file)
    O2 - BHO: (no name) - {B67C015E-6C51-B564-5CDA-8D80FAE93B7F} - (no file)
    O2 - BHO: (no name) - {B6B27C04-9BEF-F1C1-917A-B5DE583FB4AA} - (no file)
    O2 - BHO: (no name) - {CFF2F4DF-F28B-A6D3-7F26-27215C9D011D} - (no file)
    O2 - BHO: (no name) - {E50FBFF3-DA62-093E-B1B4-96E0EB9D1C0C} - (no file)
    O2 - BHO: (no name) - {F2AF6B80-0000-0000-90CC-C7B27ACF4F80} - (no file)
    O2 - BHO: (no name) - {F8AF6B80-0100-0000-E100-00007ACF4F80} - (no file)
    O2 - BHO: (no name) - {FF010000-0000-0000-900C-5AB27ACF4F80} - (no file)
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZCfox000
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Best Buy\Start Menu\Programs\IMVU\Run IMVU.lnk
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
    O16 - DPF: {00000005-0000-0000-0000-100005000004} - https://secure.widebill.com/l/a98cae7bab6334327025f192c550a038_28.exe
    O16 - DPF: {7557F5AA-D486-401D-BE55-0163FA78B5B8} (SkyFex Expert Object) - https://skyfex.com/download/SkyFexExpert.cab
    O16 - DPF: {F2CA95E7-536D-4029-946E-FF9FE21D3F62} (SkyFex Free Expert Object) - https://skyfexfree.net/download/SkyFexFreeExpert.cab
    O16 - DPF: {F84E0B64-1E86-4640-8094-5B38CEB28C1E} (SkyFex Client Object) - https://skyfex.com/download/SkyFexClient.cab

    Now close all windows other than HiJackThis, then click Fix Checked.**Close HiJackThis*&*reboot

    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

    Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

    mywebsearch

    then run the tool below

    Please run an on-line virus scan at http://www.kaspersky.com/virusscanner[b][color=blue]Kaspersky OnLine Scan[/color][/b] or if that doesnt work, you can use TrendMicro or BitDefender. (Please post the results of the scan(s) in your next reply)
     
  7. SwimChao Newcomer, in training Posts: 106

    Dear Daniel,

    I ran HijackThis and did as you said. I closed and rebooted, then tapped F8. I get to my screen and choose "Safe Mode". It does the same thing it's done in the past, it starts to boot up then reboots and says it couldn't be started because of..

    Problem A

    Problem B

    Problem C

    Then directly underneath (Spaced like above) it has the commands again.


    Also, out of curiousity I ran another HijackThis scan, and all of the {###-##... kind of things I checked and 'fixed' are still there.
  8. xxdanielxx Newcomer, in training Posts: 1,214

    what problems does it say also delete it in regular mode
  9. SwimChao Newcomer, in training Posts: 106

    It says three different chunks of text, the top one states it could have been caused by hardware or software

    the middle I don't remember

    the third one says it could be because the power button or power cord were messed with (Basically).

    And am I deleting mywebsearch in normal mode? I have yet to check if it's there.
  10. xxdanielxx Newcomer, in training Posts: 1,214

    ok have you always gotten the error
  11. SwimChao Newcomer, in training Posts: 106

    I have never tried to start in safe mode other than the recent events. It's been doing it ever since I tried, so I don't know how long it's been like that.
  12. xxdanielxx Newcomer, in training Posts: 1,214

    Ok when you remove my websearch my sure to run the online scan and post the results here
  13. SwimChao Newcomer, in training Posts: 106

    There is no mywebsearch, I just checked. I looked for websearch too. Nothing in the Add/Remove programs like that.

    Should I go run the scanner?
  14. xxdanielxx Newcomer, in training Posts: 1,214

    yes run the online scan
  15. SwimChao Newcomer, in training Posts: 106

    And I should run it in Internet Explorer? Because it won't run in Mozilla?
  16. xxdanielxx Newcomer, in training Posts: 1,214

    yes you should run it on IE
  17. SwimChao Newcomer, in training Posts: 106

    Lastly, I'm onto it now. Should I run each scan? Critical Areas.. My Computer..?
  18. xxdanielxx Newcomer, in training Posts: 1,214

    My Computer
  19. SwimChao Newcomer, in training Posts: 106

    It appears as though this is going to take a while, I hope you'll be on a while to help me.
  20. SwimChao Newcomer, in training Posts: 106

    Dear Daniel,

    I apologize for the wait. I was up all night with fixing this (I think I got.. SOME out last night) and I fell asleep during the scan.

    Here are the results, I wait for your command on where to proceed.

    Thanks

    PS: I had to save it in a .txt file, I hope that's okay.

    Thanks,