Major Issues

[Blind Dragon]

Run CFScript

Open notepad and copy/paste the text in the code box below into it:
NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
Also ..

Pay particular attention to this :-

Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)

File::
C:\WINDOWS\system32\jftiwvxd.ini
C:\zguicfgw.dat
C:\Documents and Settings\Best Buy\zguicfgw.dat
C:\WINDOWS\pss\MyWebSearch Email Plugin.lnk
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\MyWebSearch Email Plugin.lnk
C:\WINDOWS\pss\MyWebSearch Email Plugin.lnkStartup
C:\Documents and Settings\Best Buy\Start Menu\Programs\Startup\MyWebSearch Email Plugin.lnk

Folder::
C:\Program Files\Java\jre1.6.0_04
C:\Documents and Settings\All Users\Application Data\Viewpoint

Driver::
C:\DOCUME~1\BESTBU~1\LOCALS~1\Temp\asbp2poa.sys
C:\WINDOWS\System32\drivers\dqaohaqg.sys
C:\DOCUME~1\BESTBU~1\LOCALS~1\Temp\osymids.sys
C:\DOCUME~1\BESTBU~1\LOCALS~1\Temp\whidclas.sys

Registry::
[-HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^MyWebSearch Email Plugin.lnk]
[-HKLM\~\startupfolder\C:^Documents and Settings^Best Buy^Start Menu^Programs^Startup^MyWebSearch Email Plugin.lnk]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]

Save this as CFScript.txt

Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply

 

[SwimChao]

Blind Dragon,

I've done as directed and the log is attached.
I await your next orders.

 

[Blind Dragon]

nothing attached

 

[SwimChao]

I reattached it to the post above, sorry!

 

[Blind Dragon]

It appears you uninstalled Norton but not fully

*run the norton removal tool - http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

===================================================

ATF Cleaner by Atribune

• Please download ATF Cleaner to your desktop from HERE
  
• Double-click ATF Cleaner.exe to open it. Vista users: Right Click and Select Run as Administrator

• Under Main choose:
  Windows Temp
  Current User Temp
  All Users Temp
  Cookies
  Temporary Internet Files
  Prefetch
  Java Cache
  *The other boxes are optional*
  Then click the Empty Selected button.

• Firefox or Opera installed:
  Click Firefox or Opera at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
  
  Click Exit on the Main menu to close the program.

===============================================

Uninstall Combofix
* Click START then RUN
* Now type Combofix /u in the runbox
* Make sure there's a space between Combofix and /u
* Then hit Enter.

* The above procedure will:
* Delete the following:
* ComboFix and its associated files and folders.
* Reset the clock settings.
* Hide file extensions, if required.
* Hide System/Hidden files, if required.
* Set a new, clean Restore Point.

=============================================

Let us know if there is anything else

p.s. I am going to bed so may not reply

 

[SwimChao]

Hopefully I catch you quick, should I run the cleaning steps afterward?

 

[Blind Dragon]

yes you should

 

[SwimChao]

Ill let the disc clean run overnight.

 

[SwimChao]

Well.. I let it run ALL night long and it didn't move off the same spot I've described before. My activity light doesn't blink at all, as said, when it's open. It was the only program open and I'm at a stump. Any help?

 

[Bobbye]

What 'disc clean' did you run overnight?

 

[SwimChao]

"Next goto Start Menu > Run > type

cleanmgr"

Was one of the steps in Daniel's cleaning process to end things upo. I ran it over night and it stays on the same little spot and doesn;'t move. Once opened my activity light doesn't blink for it either.

Edit:I meant DisK clean not DisC, Im sorry.

 

[Bobbye]

Okay, that was part of the cleanup. Did you run the

Download OTCleanIt> Click the CleanUp! button.
(It will go thorugh the list & remove all of the tools it finds and then delete itself) Requiring a reboot

also from Daniel?

 

[SwimChao]

Yes I did. I've done every step he told me to do except for the cleanmgr because that was doing, what I said it was doing.

 

[SwimChao]

As my last question for the time being, does anyone think it'd be safe for me to defrag tonight in safe mode?

Just to hopefully clean up and cut some sluggy-ness. I haven't done it.. ever..

 

[Bobbye]

Were you successful in running the disc cleanup? Until and unless you are, a defrag will take days to run. It is also best to run the Error Check before the defrag:
My Computer> Right click on Local Drive-usually C> Properties> Tools tab> Error Check> check both boxes on screen that comes up> OK> Reboot> let it run- system will reboot when finished.

So the order is:
1. Disc cleanup first
2. Then Eror Check
3. Lastly, the defrag.

This needs to be part of the routine maintenance on the system. Both the Error Checking and the Defrag will take a long time because you haven't done them. Do them regularly.

Of course you will run scans with the antivirus programs and at least 2 spyware/adware programs frequently, updating each right before the scan.

 

[SwimChao]

Gotcha. Im not sure what the deal is with the disk clean up.. The activity light doesn't blink at all, the computer just sits there.

Any idea of a way to fix this if it is some sort of problem? Or is it just because Ive never done it?

Also, I have ran CCleaner atleast once a week for the past.. long time, if that means anything.

 

[Bobbye]

Adam, try this path for the disc cleanup:
My Computer> Right click on Local Drive- usually C> Properties> General tab> remove any checks at the bottom in the lines for Compressing and Indexing> click on Disc Cleanup>> you should see a blue bar going from left to right as the process is being done. Forget about watching lights blink. Let it finish.

I'm surprised your computer runs at all with the lack of maintenance! Think of never taking a shower or doing laundry for yourself- after a while it's a big piece of Yuk! So take care of your computer system and you will have a more enjoyable time using it.

I'd rather see you doing the disc cleanup, Error Check and defrag yourself instead of relying to CCleaner to do it. It doesn't sound like it's been doing a very good job.

 

[SwimChao]

I understand and feel horrible about my neglecting to the safety of the PC since I rely on it for so much.

The one thing I was baffled about thinking back, though.. Considering I've never done ANYTHING and it was loaded with all kinds of bad files. It ran - Or so it seemed, performance wise - decently. I mean, it loaded things quickly, never horrible lag. Plus I always have many programs open at the same time.

I will follow your instructions and let it run over night and through the day tomorrow. I'll post back if I encounter trouble of some sort.

Thanks so much for everything, Bob, Dragon, Daniel. I will post back here, as I said, if something comes up.

Sorry for draining so much time.

 

[Bobbye]

Considering I've never done ANYTHING and it was loaded with all kinds of bad files.

Define "done anything"! You use Limewire and BitTorrent for two things. And you turned your computer on and access the internet, also allowing your system to be accessed FROM the internet. That's why a two-way firewall is best.

Get it cleaned up Adam and keep it that way. I think you will come to appreciate the difference.

 

[SwimChao]

I agree, I will come to appreciate the difference.

My style of typing often gets the wrong point across: What I meant was that I haven't done anything good for my computer - IE: BitTorrent, Limewire (Which I don't even think I used, just got.. Not that it makes a difference)

I've taken this entire situation to heart, I don't want to get any bad ideas across to any of you guys - Because I realize now what I did.

What I was trying to say above was that, my computer runs decently despite all the bad things I've done to it and I don't understand why. Now that I do understand the reprecussions of some things, I wonder why my computer isn't in pieces.

Again, I don't mean to get the wrong idea across because of the way I type. You guys rock for what you've did, I've learned my lesson and will continue to do as said. I'm going to hop off for the night and check back in the morning.

Also, I think I'm going to get joined into this forum. Just because it seems to be full of such nice people -- Obviously, I'll leave the tech help to the pros!!


(BTW: This is how I meant to say it.. Considering security-wise I've never done anything, or tried to fix it.. And the face it was loaded with all kinds of bad files, It seemed, performance wise - decently.) Which is why I was baffled, and wondered why in a sense -- Also, that's why I never really went into any big things on trying to fix it.

I really can't thank you guys enough.
Thanks again, all of you.

 

[Bobbye]

I do understand what you're saying. Just realize that not all malware will make itself known, such as grossly slowing down a system. Some of the really bad 'stuff'- the kind that steals your information every time you strike a key- makes a point of staying in 'stealth' mode because they don't want you to know it there and remove it.

Doing the regular maintenance, running regular scans with updated security programs and being careful when you surf an open mail or attachments will go a long way to keeping your system, safe and in good performing condition.

Don't assume you have to wait for something obvious! Avoid it. I hope your time here has been a good experience and that you have learned from it. Stay safe.

 

[SwimChao]

It has, thanks alot Bob. I'm replying from another computer in the house.

Since I've never done a disk clean before, Im assuming that's what's taking so long. I'll leave it to run overnight again, I suppose.

It's on the same spot it was in my last posts and I started at 11:30 PM last night, it's now 4:22 PM. I'm assuming it's going to take quite a while to do it's thing.

Again, thanks. I understand what you're saying, and take your advice whole-heartedly. Thanks so much, again.

 

[Bobbye]

Adam, I am hoping you can get through the clean up successfully. IF the cleanup doesn't advance, you may have to remove some of the files manually first, then run the cleanup. To do this, you will need to use the computer search for Files & Folders:

Type in Temporary internet folders> open each folder> Edit> Select All> Delete.
The do the same thing for History, then tmp files, then Cookies.

DO NOT do this all at once! Delete one section and reboot. Delete another section, then reboot and so on. Please make sure the CCleaner program is not running at this time. Doesn't sound like it's been doing very much anyway.

It would also be best TRY and set a system Restore point before deleting each section. I don't think you're going to be able to do this, but try and we'll set up a shortcut for it:
Open Notepad and put the following two lines in, making sure to separate them.

rp = "Scripted Restore Point by " & WScript.ScriptName
GetObject("winmgmts:\\.\root\default:Systemrestore").CreateRestorePoint rp, 0, 100

Save this file to your desktop. Name it "restorepoint.vbs" (without the quotes).
Unlock the Taskbar and drag this shortcut into the Quick Launch Toolbar.

To create the Restore Point> click on the shortcut> check 'Create a Restore Point'> Next> when finished> Close.
Start> All Programs> Accessories> System Tools

 

[SwimChao]

I'm going to eat dinner, relax with some TV and if it hasn't advanced I will do exactly as you say, Bob.

Will report back in a bit!

 

[SwimChao]

Bob,
I went through my Temporary Internet Folders.. There was nothing in them except for some song I played last night through a browser system I installed on a game.

My firefox is set to delete cookies (Not sure what all else is in there) upon my closing the window. For some reason (Though, I'm not an expert. So I will follow the rest of your things.. then try the disk cleaning again) I don't think this is what was causing the problem.

I couldn't even fathom what the problem could be with it.