I have a relatively new Platinum flash drive (yellow 32GB) which has been working well for the past few weeks on my Windows 7 laptop and a Windows XP PC at home. Not sure why (possibly unplugged before it was 'safe to remove'?) but it is now not opening stored files when inserted into any USB port, although the device is recognised in F: drive (removable device / USB mass storage device)) and Microsoft troubleshooter is reporting that the device is working properly and it comes up as recognised hardware but when trying to click open the files held on the device it simply says 'please insert device in F drive' or similar. I am pretty sure it is not a physical fault ie device not damaged. The light on the device is pulsating instead of continuous light (when it was functioning properly). Is anyone able to suggest a way to fix the problem? I have looked at the solutions on the current forum but none of these have restored the flash drive. I have tried other flash drives and they work so the problem lies with the flash drive itself, not the drivers on the PC or laptop. I don't mind losing the files if there is a way to 'clean' the device and re-upload new drivers? The drivers, incidentally, are showing to be up-to-date. Some one has suggested that the flash drive is not recoverable, in which case I hope some one who has had similar experience, can just tell me that I would be wasting time and money trying to open the files on this flash drive! Regards Jonathan