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[Solved] Malware causing random ie popups, search redirects, sound files playing, etc..

Discussion in 'Virus and Malware Removal' started by klwcr063085, Nov 10, 2011.

  1. klwcr063085 Newcomer, in training

    Same error boss: Internal Error 2753. regutils.dll
  2. Broni Malware Annihilator

    Well, I suggest you start a new topic in Windows forum regarding this issue.

    Meanwhile.....

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
  3. klwcr063085 Newcomer, in training

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Kyle
    ->Temp folder emptied: 54198 bytes
    ->Temporary Internet Files folder emptied: 8547226 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 679 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: UpdatusUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 7440 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 8.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Kyle
    ->Flash cache emptied: 0 bytes

    User: Public

    User: UpdatusUser
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb



    OTL by OldTimer - Version 3.2.31.0 log created on 11112011_204824

    Files\Folders moved on Reboot...
    C:\Users\Kyle\AppData\Local\Temp\ZKT{99CCDB4A-7E6C-4AAE-8EA6-E0B9ED4DF4A8}.tmp moved successfully.
    C:\Users\Kyle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
    C:\Users\Kyle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3Q2Z8KI8\topic173268-3[1].htm moved successfully.
    File\Folder C:\Windows\temp\ZKT{2E001C26-53A3-4311-97B6-BAD72CA672A2}.tmp not found!
    C:\Windows\temp\ZKT{48B3CC95-BF22-436A-B4C9-478B2A0E0461}.tmp moved successfully.

    Registry entries deleted on Reboot...
  4. Broni Malware Annihilator

    Whenever ready....
  5. klwcr063085 Newcomer, in training

    Everything seems to be working wonderfully, no further issues as of yet!

    My only concern is that I currently have 65 processes running. Is this normal or ok?
  6. Broni Malware Annihilator

    It's perfectly normal.

    Way to go!! [IMG]
    Good luck and stay safe :)
  7. klwcr063085 Newcomer, in training

    Thank you so very much! It is totally awesome what you do on here for people who would be lost or pay hundreds of bucks to get this stuff fixed! You are much appreciated boss!
  8. Broni Malware Annihilator

    You're very welcome [IMG]