TechSpot

  1. TechSpot Forums are dedicated to computer enthusiasts and power users. Ask a question and give support. Join the community here.
    TechSpot Forums are dedicated to computer enthusiasts and power users.
    Ask a question and give support.
    Join the community here, it only takes a minute.
    Dismiss Notice

Malware Removal Help

By toriburu
Jun 17, 2010
  1. Please help. I think i have some mal ware on my computer and need some help getting rid of it. I am running windows 7 64 bit. I read in a thread that I should OTL instead of the standard steps instead of the regular steps. Thanks
     

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 53,093   +349

    You're running low on a free hard drive space:
    You should start moving some stuff out.

    =====================================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG8\avgssie.dll File not found
      O4 - HKLM..\Run: []  File not found
      O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
      O18:[b]64bit:[/b] - Protocol\Handler\grooveLocalGWS {88FED34C-F0CA-4636-A375-3CB6248B04CD} - Reg Error: Key error. File not found
      O18:[b]64bit:[/b] - Protocol\Handler\intu-help-qb2 {84D77A00-41B5-4b8b-8ADF-86486D72E749} - Reg Error: Key error. File not found
      O18:[b]64bit:[/b] - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
      O18:[b]64bit:[/b] - Protocol\Handler\qbwc {FC598A64-626C-4447-85B8-53150405FD57} - Reg Error: Key error. File not found
      O18:[b]64bit:[/b] - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
      O20:[b]64bit:[/b] - HKLM Winlogon: VMApplet - (/pagefile) -  File not found
      O20 - HKLM Winlogon: VMApplet - (/pagefile) -  File not found
      O20:[b]64bit:[/b] - Winlogon\Notify\LBTWlgn: DllName - Reg Error: Key error. - c:\Program Files\Common Files\Logishrd\Bluetooth\LBTWLgn.dll (Logitech, Inc.)
      O21:[b]64bit:[/b] - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
      O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
      O33 - MountPoints2\{072f0b45-fa62-11de-83da-000129212c31}\Shell - "" = AutoRun
      O33 - MountPoints2\{072f0b45-fa62-11de-83da-000129212c31}\Shell\AutoRun\command - "" = F:\UP_autorun.exe -- File not found
      O33 - MountPoints2\{072f0b60-fa62-11de-83da-000129212c31}\Shell - "" = AutoRun
      O33 - MountPoints2\{072f0b60-fa62-11de-83da-000129212c31}\Shell\AutoRun\command - "" = F:\UP_autorun.exe -- File not found
      O33 - MountPoints2\{d7f52b38-fb47-11de-a80b-000129212c31}\Shell - "" = AutoRun
      O33 - MountPoints2\{d7f52b38-fb47-11de-a80b-000129212c31}\Shell\AutoRun\command - "" = G:\UP_autorun.exe -- File not found
      O33 - MountPoints2\F\Shell - "" = AutoRun
      O33 - MountPoints2\F\Shell\AutoRun\command - "" = F:\LaunchU3.exe -- File not found
      [2010/06/17 12:35:08 | 000,002,145 | ---- | C] () -- C:\Windows\mdll.dl
      
      
      :Services
      
      :Reg
      
      :Files
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [resethosts]
      [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
    • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...