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Malware removal

Discussion in 'Site Feedback and Suggestions' started by touch, Mar 15, 2009.

  1. touch Newcomer, in training

    I´m sorry if I have on step on someone´s toes, but this is wrong advice:
    techspot.com/vb/topic123450.html

    I would like to help user with their malware problems, have tried PM some of the staff, but again the 5 post rule :)

    Regards touch
    touch, Mar 15, 2009
    #1

  2. kimsland Ex-TechSpotter

    I'm attached to the thread, I posted one reply there already, but I'll leave it to your support and watch the thread progress., just reply on that thread if you need further help (either on malware removal, or other support member concerns)
    kimsland, Mar 15, 2009
    #2

  3. kritius Newcomer, in training

    As I said in my reply,

    I was looking at the wrong log, a mistake, not one I make often. Might have been better to say in the actual thread though and offered constructive comments rather than this route.

    But hey, each to their own.
    kritius, Mar 15, 2009
    #3

  4. touch Newcomer, in training

    I´m Sorry kritius. I just thought if I replied in the thread, it would be "spam", but I can see that I have much to learn :)
    touch, Mar 16, 2009
    #4

  5. kritius Newcomer, in training

    Thats ok.

    I don't mind being corrected, no one is perfect. I just like it when it's mentioned in the thread so that the op can learn.
    If you ever want to find out why I'm doing something you can pm me as well.
    kritius, Mar 17, 2009
    #5

  6. kimsland Ex-TechSpotter

    Don't worry kritius

    I'm saving posts made by you for reference anyway ;)
    I especially liked this one:
    Oh thanks for the PM too kritius, hmm I'll just check..
    kimsland, Mar 17, 2009
    #6

  7. touch Newcomer, in training

    I don´t know where to ask, so I´ll do it here ;)

    Am I allowed to help in Virus & Malware removal forum, as - newcomer in training. ?

    The reason for asking is, I´m in doubt what - Established members - means
    touch, Mar 18, 2009
    #7

  8. kimsland Ex-TechSpotter

    Yes you are allowed to help support on any thread (including Virus & Malware removal forum)
    Regarding that particular forum please read this first: Special governing rules for the Virus & Malware removal board
    Basically it is required that you know how to read and support in the provided attached logs
    If you can do this., then certainly you can support on these threads, I quote:
    I must state quite obviously that malware helpers are highlighted in PURPLE If a malware helper comes into your thread to advise on a different course of action, then this must be respected without debate (on the thread)

    Anyway, although you do not have a PURPLE username, you are still allowed to help
    kimsland, Mar 18, 2009
    #8

  9. touch Newcomer, in training

    Thank you for respons, kimsland.

    And I will, of course, respect what malware helpers advice
    touch, Mar 19, 2009
    #9

  10. kimsland Ex-TechSpotter

    Yep ok

    Also no need to reply to a thread 1 weeks old, seems a bit much
    Some say that's not old, but I feel that they probably had their system cleaned by now
    Or they're very patient ;)
    kimsland, Mar 19, 2009
    #10

  11. touch Newcomer, in training

    You´re probably right :)
    touch, Mar 19, 2009
    #11