Trying to help an elderly cousin improve her security. Installed Super Anti Spyware, made sure her Windows firewall is ON. (XP, sp3, IE) She was already running AVG Free 8.5. I also installed CC and ran it. Then tried to install Malwarebytes, copied the setup file from my laptop on a flash drive, downloaded onto her computer. Seemed to install OK, the control panel opens, but it can't access the update files. I verified it's connected to the internet. Have made sure Malwarebytes is allowed in her firewall. Also tried to download newest version with no success, from the home MB site, also from CNET. Appreciate any help!