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Matshita DVD-RAM UJ870QJ ATA device unable to read or write media

By Athinoulala
May 28, 2010
  1. I own a sony vaio vgn-nrs31z/s running windows vista home premium. The dvd drive was working properly during the first few weeks since I owned the laptop. After a while it slowly started performing poorly. At first it couldn't write an audio cd properly and after a while it couldn't read most of the dvds. I tried unistalling drivers and rebooting. System restored the drivers but it didn't work. I ran microsoft fix it center, didn't do the trick either. Are there any suggestions. I 'd appreciate any help.
    Thanx in advance
     
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

  3. Athinoulala

    Athinoulala TS Rookie Topic Starter

    Exactly! The laptop was brand new and within a few weeks the dvd drive was almost useless! I 'll try that! Thanx for the response.
     
  4. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

    Sounds like you may have just gotten a bad drive. Best to get it fixed/swap the drive for a new one under your warranty
     
  5. Athinoulala

    Athinoulala TS Rookie Topic Starter

    Hahaha was afraid so ^^. Thanx for the help though.
     
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