I upgraded to win player 11 and now when i try to burn a cd it gives this error message and when i click on the link it says to make sure the cd is clean or insert another type of cd. When I had win 10 it burned fine. So is it the win player not communicating or what? I can play songs in the window and sync from the sync tab but it want burn cds any ideas or solutions? If I go back to 10 will I loose any songs?