Medieval Total War 2 Help

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I have just bought Medieval total war 2.

My computer has more than the recommended requirements and more

When i open the game up though it just opens up a blank screen and shows the mouse. It wont let me put the game down the side or any thing else.

All i can do is shut down my computer by the button and turn it on again.

I have tried re-installing my game twice and the same problem is just continuing.

Can any one please help me on this problem??
I have minimum knowledge on a computer.
 
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