Microsoft Office 2010 crash

By killershadow
Aug 30, 2011
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  1. Dear team members,

    Whenever i try and run Microsoft Word / Excel etc i get the following error ->

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: WINWORD.EXE
    Application Version: 14.0.6024.1000
    Application Timestamp: 4d83e2f6
    Fault Module Name: USER32.dll
    Fault Module Version: 6.1.7601.17514
    Fault Module Timestamp: 4ce7c9f1
    Exception Code: c0000005
    Exception Offset: 0000000000019e80
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    LCID: 1033
    skulcid: 2057

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    yes i have re0install / reformat / windows microsoft updates etc etc and now have scratched all my head as much as possible.

    Hope one can help.

    Thank You

    Kind regards

    Killrshadow
  2. killershadow

    killershadow TechSpot Member Topic Starter Posts: 52

    I use Windows 7 x64 bit ultimate and have installed office 2007 on XP pro sp3 on the virtual machine and no issues there.


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