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Microsoft Office enterprise 2007 configures everytime I open it

By reigh
Mar 18, 2009
  1. Hi. Anyone could help me here..


    Microsoft Office Enterprise 2007 configures everytime I open it. Tried to reinstall a couple of time but got no luck. Tried to search on the web but didn't able to fix the problem.

    Kindly help. Thanks!
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Try this:
    • 1. Un-install office from control panel>add or remove.
    • 2. Delete the office registry key under both hives
      Hkey_current_user\software\Microsoft\office​
      Hkey_Local_Machine\software\Microsoft\office​
    • 3. Reboot your computer
    • 4. Install office.

    Here's a pic: http://tinyurl.com/UninstallOffice

    ;)
     
  3. reigh

    reigh Banned Topic Starter Posts: 19

    Hi kimsland!

    Thanks for the help. I did follow the instructions you've send but unfortunately it didn't solve my problem. Any other ideas? Thank you!
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  5. reigh

    reigh Banned Topic Starter Posts: 19

    Yes I am an admin account holder and I am also using AVG8...

    Thanks! I will follow the instructions from the link that you've send. Hope it works then. Thank you...
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  7. reigh

    reigh Banned Topic Starter Posts: 19

    I have uninstall AVG antivirus from control panel. I am currently downloading the Avira anti-virus.

    Based on the link that you've shared with me do I really need to download the following?:
    -comodo (firewall) (installed already)
    -ccleaner
    -Malwarebytes' Anti-Malware
    -SuperAntiSpyware Home Edition Free Version
    -Hijackthis Instructions
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  9. reigh

    reigh Banned Topic Starter Posts: 19

    Step 1 Antivirus scanning - still scanning
    Step 2 CCleaner - done
    Step 3 Real Time Monitoring Programs - do I need to finish step 1 & 2 before proceeding with step 3? BTW what are these Real Time Monitoring Programs?
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Yes it's always good to have Avira do a full scan on it's own

    Also there's a link in this quote (from the guide)
    That discusses many "real time monitoring programs" programs, and how to disable them

     
  11. reigh

    reigh Banned Topic Starter Posts: 19

    Sorry I wasn't able to attached this log from CCleaner


    Moderator Edit:
    Pasted logs removed


    All logs must be Attached
    Refer to the link above that thankfully I quoted
    .

    Here's the log from the CCleaner...


    Moderator Edit again
    We don't need the CCleaner log !
    Still waiting for the 3 logs as an attachment...
    .
     
  12. reigh

    reigh Banned Topic Starter Posts: 19

    log files

    Hi Kimsland..

    kindly check the attached file. thosw were the logs from the malware and anti-spyware. do i need to removed/delete all the infected files? thanks..


    Moderator Edit:
    That's ok, but as you have been banned I cannot help you. :(
    I highlighted your thanks to me though :approve:
    And you did help me create an excellent guide though: http://www.techspot.com/vb/post733954-4.html
    Good luck on another forum, somewhere else :wave:
    But make sure you follow instructions if you do.
     
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