Microsoft Outlook Email problem

By the_GIMP
Oct 7, 2007
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  1. When I open an email in my inbox it opens in a new window and when i close this window the email is gone from my inbox. is there anyway of fixing this so the email remains in the inbox after its opened. i've tried everything and looked through all the settings and stuff.

    thanks
  2. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,745

    It sounds like you have it set to only show 'NEW' mail. When you open it, it is no longer new, and is removed from the view.

    Search around the settings. I am unfamiliar with Outlook, but I know Lotus Notes has a similar function.
  3. Po`Girl

    Po`Girl Newcomer, in training Posts: 668

    More HERE -

    "If your mail disappears as soon as you've read it,it's probably because you're using a read-only view.

    The default Outlook setting for the preview or reading pane is Mark as read after 5 seconds

    and when the view refreshes the message is hidden. It's less of a problem with Outlook 2003

    because the view isn't refreshed until you leave a folder and return or press F5."
  4. the_GIMP

    the_GIMP Newcomer, in training Topic Starter Posts: 29

    i thought i tried all the settings but its always the last one! thanks for that got it fixed in the end. yeah it was outlook 2000.
    thanks for the replies
  5. Tedster

    Tedster Techspot old timer..... Posts: 10,067   +13

    why bother with office? Give thunderbird a try.
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