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Microsoft Surface Pro 2 repairability marred by gobs of adhesive and over 90 screws

By Shawn Knight
Oct 23, 2013
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  1. Microsoft’s new Surface Pro 2 tablet has scored the worst possible repairability score from teardown specialist iFixit just as the original Surface Pro did when it was released earlier this year. The team found that some key components like the...

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  2. Puiu

    Puiu TS Addict Posts: 1,053   +95

    One could say that Microsoft has... more than one screw loose. ^_^
  3. cliffordcooley

    cliffordcooley TechSpot Paladin Posts: 5,978   +1,487

    So who cares? I would rather have a device that will not fall apart, over that of easy repair-ability. Especially when the device is a mobile device. Has anyone noticed how dilapidated some devices can get, when they are only held together by a few screws? With all my listed cons to owning a MS Surface Pro, this is not one of them.
  4. That's why they used so much glue ...
  5. All tablet type machines are hard if not impossible to repair. The smaller and thinner the device the harder to repair.
  6. gamoniac

    gamoniac TS Enthusiast Posts: 217   +46

    That is a good looking device, and I don't plan on opening it if I get one. I do wish device manufacturers would stop charging so much for larger storage though.
  7. Electronics are incredibly unreliable and prone to failure, even by the most reputable companies. This is the reason why I only ever build my own desktop. If I'm dropping $900+ on a device, you're damn right I want to be able to fix it out of warranty.
    lmike6453 likes this.
  8. VitalyT

    VitalyT TS Evangelist Posts: 1,806   +542

    That's just in case the product's name didn't scare you away far enough...

    Thank you MS for your unabating attempts at shouting into the void...
  9. In comparison with other tablets, MS.....screwed this.
  10. Skidmarksdeluxe

    Skidmarksdeluxe TS Evangelist Posts: 3,034   +738

    Getting past 90 screws is a cinch if you're the owner of a 4 lb hammer & cold chisel. :)
    cliffordcooley and VitalyT like this.
  11. MilwaukeeMike

    MilwaukeeMike TS Evangelist Posts: 2,069   +704

    Go figure... they designed it to be used, not taken apart.

    What really matters is the warranty. If you can't fix it, you need a good warranty and/or insurance plan. Oh.. and keep everything in the cloud.
     
  12. Vrmithrax

    Vrmithrax TechSpot Paladin Posts: 1,285   +232

    Nothing unusual at all here. Current mobile devices generally are designed to be used then discarded when an upgrade appears. Rapid electronics advances become much more obvious in the small packages of the mobile sector, with things like Moore's law seeming much more relevant. While you might have a laptop that can still chunk away after 4 years (got a few dinosaurs in the office here like that), mobile phones & tablets are engineered to usably survive through at least a Moore's law-ish life span, with a safety margin, but not much more. Any mobile device being used longer than 3 years is usually painfully slow in comparison to current models, unable to be updated, and generally obsolete.

    Bottom line is, it's easier and more cost effective for mobile manufacturers to maximize hardware vs space, anchor and pot the crap out of the hardware to give it some toughness. It's cheaper to build those units to be non-repairable and tough as a tank for short durations, and just do a swap/replace if one fails during the warranty period. The goal is to survive through that sweet spot of about 2 years of use. Think it's a coincidence that's what the big cell service companies were always using as a timeline for their new/upgrade cycles? The idea is to get them out of circulation before they start falling apart! heh.
  13. Burty117

    Burty117 TechSpot Chancellor Posts: 2,496   +304

    My Citroen Saxo had less screws than this...
  14. tonylukac

    tonylukac TS Maniac Posts: 876   +22

    Microsoft is just cursed about getting into hardware. From xbox rrod, to mice having the wrong ps2 connector color, to the 8.1 update bricking devices, they should just stick to what's in their name, soft for software. Most people only can specilize, Not me tho. To show off, I have 4 bachelors degrees.
  15. The ipad 4 only has an ifixit score of 2, so I dont think there is a lot in it.

    I agree that all tablets are notoriously hard to repair.
  16. A6x Long

    A6x Long TS Rookie

    As long as it is built in high quality hard to break in the first place, I would prefer it is hard to repair but strong than a cheap built with high repairabilty .
  17. Camikazi

    Camikazi TS Enthusiast Posts: 343   +56

    In order to have portability, low weight and thin size you need to sacrifice something and the first thing to go is repairability.
  18. This is not surprising considering that Microsoft is a software-oriented company and has little to no experience on the hardware side.


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