Microsoft Update Site

By adam111291
Apr 6, 2008
Topic Status:
Not open for further replies.
  1. When I Try To Update My Software Through The Microsoft Update Site http://windowsupdate.microsoft.com, I Get The Following Message;

    Thank you for your interest in obtaining updates from our site.

    This website is designed to work with Microsoft Windows operating systems only.
    To find updates for Microsoft products that are designed for Macintosh operating systems, please visit http://www.microsoft.com/mac/.

    Can Any One Explain This And Sort Out This Problem Thanks.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    From here: http://support.microsoft.com/kb/555989
  3. jobeard

    jobeard TS Ambassador Posts: 13,286   +281

    if you are on a mac, then you need to access the site
    from your emulation side.
    kimsland: Macs don't have regsvr32 :)

    if you're really on Windows, just use the IE browser and run from an ADMIN account.
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Windows OS

    I have seen this error on PC with Windows installed
    I'm sure you must have as well. (If not, then yes it can happen on faulty PC)

    It could be a Mac too, but then it must be in a different forum
  5. adam111291

    adam111291 Newcomer, in training Topic Starter Posts: 45

    How Can You Create A Batch File?

    And Im Using A Windows XP Im Not Using A Mac.
  6. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,711

    Adam
    have you activated your copy of XP or is it perhaps a recovery install? I have seen this happen with installations that do not need activation such as on some laptops as well - and Kimsland's solution will not always work either.
    To create a batch file, open notepad and enter the text commands. Then save it as a .bat file - eg update.bat to somewhere where you can find it easily such as the desktop perhaps.
  7. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    I have attached a zip file holding Bat1 (step1) and Bat2 (Step7)

    Download and unzip them (do not click on the bat files yet)

    Please follow all steps, and run each Bat file when required

    Also to stop the Cryptographic Service:
    Start-->Run--> %SystemRoot%\System32\net.exe stop CryptSvc

    To start the Cryptographic Service:
    Start-->Run--> %SystemRoot%\system32\net.exe start CryptSvc
  8. adam111291

    adam111291 Newcomer, in training Topic Starter Posts: 45

    5. Rename the \Windows\SoftwareDistribution folder.

    For This Step Kimsland What Do You Rename The Folder To.
  9. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    SoftwareDistributionOLD
  10. adam111291

    adam111291 Newcomer, in training Topic Starter Posts: 45

    Im Afraid That Didnt Work Should I Undo The Actions I Did
  11. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    No

    Mainly due to being impossible!

    Seems AlbertLionheart was right (Although I knew that it may/or may not work)

    Please wait a moment, I'll be right back !
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  13. adam111291

    adam111291 Newcomer, in training Topic Starter Posts: 45

    This Windows Version Is Legit Its The Version That Came Installed With The Computer When We Brought It.

    We Are Not Having A Problem With Installing Updates. The Problem We Are Having Is;

    Thank you for your interest in obtaining updates from our site.

    This website is designed to work with Microsoft Windows operating systems only.
    To find updates for Microsoft products that are designed for Macintosh operating systems, please visit http://www.microsoft.com/mac/.

    This Is Saying That We Can't Install Updates Becuase The Site Thinks We Are Using A Mac When Infact We Are On Windows XP.

    I Have Not Perform Any Of The Stages From The Website : http://support.microsoft.com/kb/943144
  14. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    ok thanks for the repeat on that

    Anyway, please read my Edit above (it may have been missed)

    Please try and let me know the outcome
  15. adam111291

    adam111291 Newcomer, in training Topic Starter Posts: 45

    With The Application What Should I Use When You Start It Theres Four Options;

    Open Services Window
    Phase 1
    Phase 2
    Start BITS
  16. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Here is the sequence:

    Start BITS
    Phase 1
    Phase 2

    You may need to press OK on each button press, also Phase2 may take a few seconds to complete.

    Try Windows Update again after that
  17. adam111291

    adam111291 Newcomer, in training Topic Starter Posts: 45

    When I Started BITS I Got The Following Error;

    Error while starting BITS. The problem was not fixed or BITS was already running.
  18. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Continue on, that's ok

    Phase 1 then 2
  19. adam111291

    adam111291 Newcomer, in training Topic Starter Posts: 45

    Phrase One Says There Was Nothing To Fix And I Should Try Thrase Two

    Phrase Two Says Done. Click Ok To Starts BITS Service Now.

    BITS Says Error while starting BITS. The problem was not fixed or BITS was already running.

    The Windows Update Site Still Says;

    Thank you for your interest in obtaining updates from our site.

    This website is designed to work with Microsoft Windows operating systems only.
    To find updates for Microsoft products that are designed for Macintosh operating systems, please visit http://www.microsoft.com/mac/.
  20. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Ok we are on to the next one ! ( I'm patient, but how you going?)

    Disconnect your Network Cable, and exit your personal firewall (usually right click on tray icon and select close or exit)

    Click on Start-->Run and then type in this exact wording (actually you can copy and paste it)
    sfc /scannow
    This process can take up to 1 Hour to complete
    It will not lose any data, or hurt your system what so ever

    During the process, you may be asked for your Windows CD (just to copy files from)

    Please do it (I would if that helps)
  21. adam111291

    adam111291 Newcomer, in training Topic Starter Posts: 45

    With Have Not Got A Windows CD.
  22. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    OK why not?
    Do you have a recovery CD?

    edit:
    And with that, you went offline !
    .
  23. adam111291

    adam111291 Newcomer, in training Topic Starter Posts: 45

    Becuase Windows Was Already Installed
    And We Have Not Got A Recovery CD
  24. jobeard

    jobeard TS Ambassador Posts: 13,286   +281

    try this; Belarc Advisor it will point you to anything that 'needs to be installed',
    and some of them can be downloaded directly as they are security fixes and do
    not need Windows Genuine Advantage support :)
  25. adam111291

    adam111291 Newcomer, in training Topic Starter Posts: 45

    What Does The Belarc Advisor Do Exactly Ive Installed It And Run It And It Goes To Some Web Site And Asks To Activate Active X.

    What Does It Show Jobeard
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.