Well I was in the market for a new mp3 player as I broke my old Creative Zen MicroPhoto and ended up buying a Zune on ebay (they are not actually available for sale in stores in Australia). First off I was expecting a much larger box for it to arive in. I was kind of suprised that it was as small as it was (not that its really small though) The layout of the box is kinda neat though. Headphones that came with it are pretty good for default earbuds, they also are magnetic and have small little clips on the back so you can clip together back to back. Nifty and rather handy I have found. Video quality is very nice for an mp3 player I think. Although I dont use it for video just music, I have watched the little videos that came on it I thought they were very nice quality. It has WiFi novelty maybe but not a feature I really care about and think I will ever use. Interface looks nice and performs well, although I do prefer the interface of my old Zen MicroPhoto. I am dissapointed that you cant use the device as a portable hard drive, I have read that you can do a couple of changes to your windows registry and it will show up as a portable hard drive. But I dont really care about this I have 2 flash drives that are sufficient for my portable storage needs. Its not perfect and has no extraordinary features, but If you are in the market for a mp3 player and don't like iPods as I do consider a Zune. If anyone has any questions about the Zune I will be happy to help you as best I can.