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Mini dump analysis

By stevenvel
Apr 18, 2008
  1. SBS 2003 server is restarting and mini dumps saved under c:\windows\minidump with the following details showing up in event log. Please analyse dumps and advise on possible cause (I have attached 2x mini dumps). Much appreciated.

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 4/16/2008
    Time: 4:41:35 PM
    User: N/A
    Computer: SERVER
    Description:
    Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3 00000000, parameter4 00000000.


    For more information, see Help and Support Center at .......................Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 37 1000007
    0020: 66 20 20 50 61 72 61 6d f Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 38 2c 20 000008,
    0038: 38 30 30 34 32 30 30 30 80042000
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 30 2c 20 30 30 30 30 00, 0000
    0050: 30 30 30 30 0000


    ---------------------------------------------------------------------------------------------------------------------------------------------------


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 4/16/2008
    Time: 3:07:29 PM
    User: N/A
    Computer: SERVER
    Description:
    The computer has rebooted from a bugcheck.
    The bugcheck was: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000).
    A dump was saved in: C:\WINDOWS\MEMORY.DMP.

    For more information, see Help and Support Center at .............
    --------------------------------------------------------
    Event Type: Warning
    Event Source: USER32
    Event Category: None
    Event ID: 1076
    Date: 4/16/2008
    Time: 4:41:11 PM
    User: MMSESS\mmsadmin
    Computer: SERVER
    Description:
    The reason supplied by user MMSESS\mmsadmin for the last unexpected shutdown of this computer is: System Failure: Stop error
    Reason Code: 0x805000f
    Bug ID:
    Bugcheck String: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)
    Comment: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)

    For more information, see Help and Support Center at ........
    0000: 0f 00 05 08 ....
     
  2. Matthew

    Matthew TechSpot Staff Posts: 5,267   +92

    Minidump 041508-01:

    BugCheck 1000007F, {8, 80042000, 0, 0}
    Probably caused by : adpahci.sys ( adpahci+273b4 )

    ---------------------------------------------------------------------------
    Minidump 041608-01:

    BugCheck 1000007F, {8, 80042000, 0, 0}
    Probably caused by : adpahci.sys ( adpahci+273b4 )

    ---------------------------------------------------------------------------

    Description: Adaptec Windows SATA Driver
     
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    This may help you tor resolve the error: Event ID 1003:
    Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3 00000000, parameter4 00000000.

    - 0x00000008, or Double Fault, is when an exception occurs while trying to call the handler for a prior exception. Normally, the two exceptions can be handled serially. However, there are several exceptions that cannot be handled serially, and in this situation the processor signals a double fault. This is almost always caused by hardware problems.
    Other exception codes are defined as follows:

    Hardware failure or incompatibility. Stop 0x7F usually occurs after the installation of faulty or mismatched hardware (especially memory) or in the event that installed hardware fails.
    1. If hardware was recently added to the system, remove it to see if the error recurs.
    2. If existing hardware has failed, remove or replace the faulty component.
    3. Run hardware diagnostics supplied by the system manufacturer, especially the memory scanner, to determine which hardware component has failed.
    4. If the error occurred after the installation of a new or updated device driver, the driver needs to be removed or replaced.
    5. If, under this circumstance, the error occurs during the startup sequence, restart the computer using Safe Mode to rename or delete the file.

    Since the Bug check has identified the Adaptec Windows SATA Driver, you can apply the steps to that.
     
  4. stevenvel

    stevenvel TS Rookie Topic Starter

    Thank you Zenosincks and Bobbye for replying to my first post. There have been no further crashes on server. I will monitor and take into account you suggestions.
     
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    You're welcome. Please let us know how it goes.
     
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