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Minidump file. Can someone read?

By kernsy
Feb 1, 2009
  1. My computer has been randomly rebooting. I get a minidump file and don't know how to read it to possibly get an idea what is going on. Help please.

    I have run ram tests. I have 4 slots, each with the same model of ram 1 gig each. I ran with PC Check. When I ran the test the first time slot 1 failed and the others passed. I moved the ram in slot 1 to slot 3 and slot 3 to slot 1. Slot 1 passed this time and so did the rest. So is it that stick of ram that is now in slot 3 the problem? Or is it something else?
     

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Your error is 0x8E and these are caused by hardware issues. Have you always run your system with XP and four gigs of RAM?
     
  3. kernsy

    kernsy TS Rookie Topic Starter

    I have always run xp. When I built the computer I had only 2 gigs of ram. A few months later I bought 2 more gigs. They were the same model and brand as the ram I had before. No problems. Then it just started rebooting while I was using it or when I was away. Sometimes all that would appear on the screen was a black background with a blinking line in the upper lefthand corner. When that appears it is right after post on a reboot. Usually have to unplug computer to clear cmos to get it to start. I also noticed that I have a 0a minidump.

    Asus M2N-SLI Deluxe
    AMD Athlon 64 X2 5200+
    Crucial Ballistix 4GB DDR2 800
    Sapphire Radeon 3850 256mb
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    XP at the most will utilize 3 gigs. Try this: Take out 2 gigs and see if that brings stability.
     
  5. kernsy

    kernsy TS Rookie Topic Starter

    I did run that way for a bit and seemed stable will have to try it again. If it would be a bad stick of ram is there any way of knowing? As the ram testing programs can give inconclusive results?
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Though bad RAM has been known to pass Memtest, overall it is a very good tool. Try running with just three sticks or try running with just the two new sticks and see if you are still stable.

    By the way, Asus boards are good but they are also known to be picky about RAM. It could be that this motherboard running under XP along with 4 gigs of RAM could be causing your conflict. Just a thought...
     
  7. kernsy

    kernsy TS Rookie Topic Starter

    I have never updated the bios on the board. There are several updates to do. If you needed to update the bios do you have to do each update separately?
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  9. kernsy

    kernsy TS Rookie Topic Starter

    Thank you I know how to update the bios. Asking if each update is needed to be installed separately or if i can do the lastest update and if this should be done in my situation.
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Normally you update to the latest Bios revision
    But according to the above guide this is a critical area that should only be done as last resort. Generally though the larger, well respected manufacturers are usually ok with Bios updates not destroying users computers.
    But even the Manufacturers take no responsibility in this, ie Your fault if it doesn't work again

    Looking briefly at the thread, there still may be other things to do first
    Please run Memtest on your Ram
    And confirm all your Device Drivers are up to date
    Remove any highly resourced programs (including personal firewall, Zone Alarm being one of the bad ones here)
    Virus/Malware activity

    The list can go on
     
  11. kernsy

    kernsy TS Rookie Topic Starter

    yes i am trying all other suggestions before i try the bios. that is my last resort. just looking for next step if need be. or a BFH
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Download Startup Control Panel
    Deselect java.exe (just untick it)
    Restart
    Problem gone :grinthumb

    Also run JavaRa
    This will remove all your old Java stuff (that is not required)
    It will also help you check for new Java updates
     
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