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Missing hard drive space after restoring laptop to factory settings

By festa89
Dec 28, 2011
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  1. Hi,

    Restored laptop (Acer Aspire 5735, OS Windows Vista Home Basic 32 bit) to factory settings a few months ago and noticed that there was a lot of space being used up on C: drive even though I hadn't started installing programs and putting files back on to laptop.

    Used SpaceSniffer to see where all the space was being used up and it only found the C: drive to have size of 38.1GB even though it should have 69.6GB. Also ran WinDirStat and that also said C: drive had size 38.1GB.

    Any suggestions on why there seems to be 31.5GB missing?

    Any help would be greatly appreciated,
    thanks!
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,946   +167

    "it should have 69.6GB"...
    Is the drive 80GB unformatted? Did you format the drive when starting the restore? This is known as a "destructive" restore. If you didn't, it is possible that the old Vista files are still on the drive, along with the new files, taking up the space
     
  3. Buckshot420

    Buckshot420 TS Enthusiast Posts: 467

    Is the drive partitioned? Do you have D: for backup maybe?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,946   +167

    Good thought Buckshot420,
    there may be a partition for the restore files
     
  5. festa89

    festa89 TS Rookie Topic Starter

    Thanks for gettin back to me.

    I don't think I did format the drive when I did the restore. I thought it may be the old Vista files taking up the space but I don't seem to be able to find a windows.old folder on the C: drive. Is there another folder I should be looking for?
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,946   +167

    Go into Computer and tell us how many drives (C,D, E, F and such) you see
     
  7. festa89

    festa89 TS Rookie Topic Starter

    Two drives. C and D
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,946   +167

    Where C is the hard drive and D is the CD/DVD drive? You might try doing the restore again, but this may be impossible now because you see no recovery partition
     
  9. Buckshot420

    Buckshot420 TS Enthusiast Posts: 467

    2 hard drives? Or 2 drives period? Is C: a HDD and D: a HDD? Or is it as Tmagic described?
     
  10. festa89

    festa89 TS Rookie Topic Starter

    Sorry i meant two hard drives so C and D are hard drives
     
  11. Buckshot420

    Buckshot420 TS Enthusiast Posts: 467

    The HDD is partitioned. You would add the size of both to get your HDD size. You really should do a reformat. Backup your drivers and reinstall a fresh copy of Windows. You will be pleasantly surprised with the outcome if you have not done this recently.
     
     
  12. festa89

    festa89 TS Rookie Topic Starter

    Forgot to reply

    Just a quick update for you guys. Sorry its late. I did what Buckshot420 suggested. Computer is performing really well now. That format was definitely needed. Thanks for your help
     


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