More XP Bluescreen badness

By 074rosie
Jun 20, 2008
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  1. Hi guys, n00b here, I know this forum is littered with threads like this...

    Getting bad BCCodes with Windows XP. It does have a heavy a mount of programmes installed, and I do intend to cut it down, but wondering if anyone could shed some light on it's continual (and serious) crashing.

    BCCode : 1000000a BCP1 : 00000001 BCP2 : 00000002 BCP3 : 00000001
    BCP4 : 806FFA2A OSVer : 5_1_2600 SP : 2_0 Product : 768_1

    A few recent minidumps are attached.

    Thanks!!
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,117   +23

    All three of your dumps are 0xA and one cites the driver avg7rsxp.sys which belongs to AVG antiviruse software version 7.

    The other two errors cited the same core Windows driver. The thing about 0xA errors is that even though they are caused by drivers accessing an address they have no business doing so often they are caused by hardware problems.

    So...

    1. Update AVG 7 and see if that brings stability. You may want to do a full clean uninstall and reinstall it.

    2. Run MemTest on your RAM. http://www.memtest.org/ Run for a minimum of 7 passes; this takes a lot of time. If you have any errors you have corrupted memory that must be replaced.

    3. Run a full harddrive diagnostics. Your HD manufacturer's website will have a free utility to run this.
  3. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Inside the 3 MiniDumps:
    Make sure that you have completed all Windows Security Updates

    Remove Norton (symantec) if installed

    AVG has also updated to the new version 8 here: http://free.grisoft.com/ww.download?prd=afe

    Route44 got in before me
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