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Mouse pointer and hourglass

By maryc
Jul 8, 2009
  1. hi: my mouse pointer started going to the hourglass every few seconds..I amrunning a Discovery windows xp with sp3..its been great until about a week or so ago..and my pc is very slow to load also..but the weird thing about this..when I log off and go onto the other log on site, the pointer does not to it??? I am running AVG and have ran all the virus scans and nothing has showed up..also have ran ad-aware, spyware doctor, spybot with nothing shown up..
    please help
    thankyou so much,

    maryc
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Download and run free Malwarebytes, and CCleaner. Tell us what you find
     
  3. maryc

    maryc TS Rookie Topic Starter

    Hi : I have done all that in the past week.. I have also ran a full scan using AVG 8.0 ..I just ran malwarebytes and spydoctor ,spybot..
     
  4. ryantruck

    ryantruck TS Rookie Posts: 79

    You ran CCleaner too ?
     
  5. maryc

    maryc TS Rookie Topic Starter

    Good morning::Yes I have ran ccleaner. yesterday, my pc worked fine..no hourglass but today its Back???!!! any more suggestions?? I will take any??!!!

    maryc
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Turn off system restore, then run the scans again. Go to control panel, system, advanced, system protection, and uncheck the checked boxes. After you run the scans, re-enable system restore
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Hey maryc,
    any news on this issue?
     
  8. maryc

    maryc TS Rookie Topic Starter

    hi: I reinstalled windows and the problem is gone..The problem started, now that I look back on it, was when I installed a program called "Rapport" which I believed was to make online banking more secure..although, I had removed the program from "uninstall", it apparently was still working in the background, as I could see it using lots of cpu in task manager but could not remove it from there. so, hopefully its all cleared up and my pc is working much faster again!!! thank you all for your help ..maryc
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    So scan your computer regularly with the antispyware programs we mentioned here, and you will remain faster
     
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