Hello, I have really strange problem that I couldn't find any solution. I have HP Probook 4710s and Windows 7 ultimate installed.
My mouse pointer won't move whether I use mouse or touchpad. Well to be exact sometimes rarely I can move it, but its lagging. So I decided to reinstall windows and format my disk, just to be on safe side. It didn't solve the problem. I tried to shout down my laptop and pull out battery and power. It still didn't solve the problem. Interesting is that my pointer wouldn't move even when I was installing windows.
Now with "fresh" windows when I connect my mouse it won't recognize it, but it still worked for a minute (lagging) then I saw that the LED in the mouse is off -.-
Please if you have any suggestions what I can try to fix or diagnose this problem, post it
My mouse pointer won't move whether I use mouse or touchpad. Well to be exact sometimes rarely I can move it, but its lagging. So I decided to reinstall windows and format my disk, just to be on safe side. It didn't solve the problem. I tried to shout down my laptop and pull out battery and power. It still didn't solve the problem. Interesting is that my pointer wouldn't move even when I was installing windows.
Now with "fresh" windows when I connect my mouse it won't recognize it, but it still worked for a minute (lagging) then I saw that the LED in the mouse is off -.-
Please if you have any suggestions what I can try to fix or diagnose this problem, post it