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MP3 player not recognized

By drvajra
Apr 4, 2015
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  1. I have a MISSIL DIGITAL MP3 PLAYER GL 15058BL.

    I used to be able to connect it to my desktop computer (Vista) and transfer music back and forth.

    Now when I connect it, the message "Installing new driver software" comes, followed by " found Unknown device" and then " Windows could not find driver software". After that :
    AlerteGPS_G520 isn't compatible with this version of Windows.

    I know it is not a GPS device!

    My MISSIL MP3 player also doesn't function on its own. Is there anything I can do to make it work?

    Thank you for your help.
    drvajra

     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What version of Windows are you using now?
     
  3. drvajra

    drvajra TS Rookie Topic Starter

    I have Windows Vista.
    Drvajra
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Have you applied all the Vista updates?
     

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