Tried in vain to resolve this problem for an old friend who uses the system to keep track of his expenses. Reviewed all of the suggestions from old posts and numerous others on the web but still unable to resolve the msgsrv32.exe not responding problem. After just 5 mins of no activity the hourglass appears and then msgsrv32 is in the task list. Ending msgsrv32.exe task doesn't end system hang. Hourglass will move but not other response from system. ctrl+alt+del shows only two tasks - explorer and systray. No screen savers running. APM has been disabled and re-enabled. Removed fax/modem and disabled onboard sound. And reduced startups to minimum. system has been scanned for virus and spyware and all clean. system will not hang in safe mode!! nothing new (hardware/software) has been added to the system. the system is an older packard bell 845c multimedia model with cyrix M II-300 and 64 mb ram. does anyone have any other ideas?