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msn crashing vista

By jackaman
Mar 4, 2007
  1. Performed clean install of Vista. Everything runs fine until I installed MSN
    9.5. When I connect to the internet using my MSN connection, my pc will give a blue screen and reboot. Downloaded and reinstalled MSN 9.5., no help.

    My pc will crash when connecting to my msn account (with or without MSN
    installed). However, when I connect to the internet when using a shared
    internet connection with my other pc that has msn installed I have no
    problems. Below is what I get:

    PROBLEM EVENT NAME: BLUE SCREEN
    OS VERSION 6.0.6000.2.0.0.256.1
    LOCALE ID: 1033
    ADDITIONAL INFO
    BCCODE 12
    BCP1: 00000002
    BCP2: 8001003B
    BCP3: 00000000
    BCP4: 00000000
    OS VERSION 6_0_6000
    SERVICE PAK 0_0
    PRODUCT 251_1

    Has anybody seen this problem with MSN running on Vista????

    Jay
     
  2. peepnklown

    peepnklown TS Rookie Posts: 126

    MSN as an ISP?
    I am confused.
     
  3. GameJunkie72792

    GameJunkie72792 TS Maniac Posts: 274

    yes msn is an isp, has been for the past forever
     
  4. peepnklown

    peepnklown TS Rookie Posts: 126

    I know MSN as an ISP via dial-up but, did not know they still continued services…but, how does being a ‘jerk’ help the matter?
     
  5. GameJunkie72792

    GameJunkie72792 TS Maniac Posts: 274

    it doesnt really and i wasnt going for the whole being a 'jerk' thing sorry i came across that way...
    and try to run it in compatability mode, idk i havent seen this problem except here and now...
     
  6. Rick

    Rick TechSpot Staff Posts: 4,573   +65

    Is this dial up? If so, have you considered that your modem may be the cause? "BCCODE" is a good sign there's a hardware problem, which could also indicate driver issues.
     
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