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Mssrv32.exe Virus please help

By chdboy
May 30, 2009
  1. Hi,

    Today I got mssrv32.exe virus on my laptop I'm running on Windows XP(Home).....my IE does not work either but Firefox works fine and when my Norton deleted the virus it reappears when again started the machine.

    I don't know what to do please help me remove it .

    Thanks
     
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    From Bleeping Computer:
    Mssrv32.exe is Trojan/Backdoor. Kill the process mssrv32.exe and remove mssrv32.exe from Windows startup. Do the following to disable the service:

    Start> Run> services.msc> right click on the Service> Properties> change the Startup type to Disabled> Stop the Service.

    Then follow the steps here: http://www.techspot.com/vb/topic58138.html

    Attach the three logs when through.

    NOTE: killing the process and disabling the Service is NOT going to remove it from the system! Please follow through with the steps.
     
  3. chdboy

    chdboy TS Rookie Topic Starter

    ok thank you very much for the help .I will try it
     
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