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Multimedia audio controller issues

By lil_devil
Aug 29, 2008
  1. I am somewat new to this and am not sure what is needed to help me fix the problem. I had to re-install windows xp pro on my computer due to viruses now my multimedia audio controller has the yellow exclamation mark next to it. I am assuming that my driver needs to be updated or reinstalled or whatever but I am not sure where to go to find the right one. I don't have the disk for the computer and searching the net is useless until I know what one is for my computer so like i said can someone please tell me what info I need to provide for assistance. Thanks
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    This will help you

    Please put your System Specs information in your Profile

    Then do another reply, so I know you've done it
    By the way, if you have a name brand like Dell (some model number) or Hp (some model number) or any other (plus the model number!)
    Put that info in the Motherboard field
     
  3. lil_devil

    lil_devil TS Rookie Topic Starter

    I have put in everything that i know. If anymore is needed let me know and i will see if i can find it
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  5. lil_devil

    lil_devil TS Rookie Topic Starter

    of course! leave it to me to have the hardest lol ok thanks and i will with whatever i can get
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You know since your reply, I was looking
    You probably thought, bas### gone now!
    But I wasn't ! :)
     
  7. lil_devil

    lil_devil TS Rookie Topic Starter

    Actually i wasnt thinking that, i was thinking about going to bed cuz well 14hrs of trying to fix this stupid ***** thing is enough for one day but now i have the issue of contacting them and i dont know my product code or serial number and it asking for it. It has to be entered to contact them as i cant find the driver in the support section. Would you know where i could find it?
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Go to bed :zzz:

    I'll have a look later (again!)

    I did see one thread that a generic driver may help
    I'll try to find it again

    But not right now, have to go too
     
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  10. lil_devil

    lil_devil TS Rookie Topic Starter

    Well i attempted to install both and neither worked. With the help page from canyon u gave me it actually gave me enough info to contact them and ask them for the help. Thanks for the help. I will post whatever they send back 2 me.
     
  11. CCT

    CCT TS Evangelist Posts: 2,653   +6

  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  13. lil_devil

    lil_devil TS Rookie Topic Starter

    Thanks CCT and kimsland. With the info you two gave me i was able to figure it all out and I now have some sound. Oh and Canyon never did respond to my e-meil yet. But thanks again for the help. Very much appriciated :):)
     
  14. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Thanks for the update :grinthumb
     
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