Hello, everyone. I stopped by here looking for tech help, saw it was a friendly, helpful place and decided to register. Please take a look at my problem here and see if you can suggest a fix? I owned a Mustek BearPaw 1200CS scanner. Used it for several years and it worked wonderfully, no trouble whatsoever and I took very good care of it. Well, I recently gave it to a friend who needed a new scanner but couldn't just rush out and buy one. I used it on Millennium Edition. She runs XP. I figured, hey--it's old, but it's in like-new condition and I used it a ton back in the day. I'll see if it works for her. It's not working. We found the page from Mustek's European website which contained drivers for XP---web.exe, web02-07, b1200csv17.exe, up.lib.exe, up.lib02-04 (since I can't post links)... Downloaded all of these drivers and installed them exactly as the page said, and now the device is recognized on her computer, but it gives the following errors: "power control failure"--a blue light is supposed to come on when the scanner is receiving power, yet on her computer, no light comes on at all "carriage failed to reset"--the black box inside the scanner that moves during scanning refuses to move back to its proper position We've tried using the Ulead bundled software that came with the scanner, we've tried using other TWAIN scanning programs. The scanner is DETECTED, but won't do anything. I can't understand why it refuses to work, unless somewhere along the way, the scanner simply died. I'm hoping you guys can help, because I've done all this reading and see bits about needing the scanner's "firmware"...? I don't want to open up system files and edit lists or anything unless I absolutely must. Any ideas?