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My computer can't burn disks?

  1. I have a HP Pavilion Elite m9600t CTO Desktop PC that has 2 drives. One which clearly says it can do lightscribe and burning, however, everytime I try to burn a disk using any software(I've tried a couple) it says no drive that can burn was found....

    Config Flags 0x00000000
    It's kinda driving me crazy to the point where I'm not sure if I'm wrong or its wrong. Here are the drives I have:

    Drive 1
    ATAPI DVD D DH16D3S
    Device ID IDE\CDROMATAPI_DVD_D__DH16D3S____________________SH12____\4&A9C04EF&0&0.1.0
    Status 0x0180200a Started
    Problem 0x00000000 (0)
    Service wd
    Capabilities 0x00000000
    Class CDROM
    Manufacturer (Standard CD-ROM drives)
    Drive 2
    WJWDG UBKDE3C5U3 SCSI CdRom Device
    Device ID SCSI\CDROM&VEN_WJWDG&PROD_UBKDE3C5U3&REV_1.03\5&36E5972&0&000000
    Status 0x0180200a Started
    Problem 0x00000000 (0)
    Service cdrom
    Capabilities 0x00000060
    Config Flags 0x00000000
    Class CDROM
    Manufacturer (Standard CD-ROM drives)
     
  2. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 8,550   +2,894

    They both appear to be ROM drives when reading the spoiler info.

    The best I can tell, here is the "ATAPI DVD D DH16D3S" which is a ROM drive.
    I can not find the second listing with the details provided. I'm assuming that is the drive pictured in the screenshot.

    HP Pavilion Elite m9600t Desktop PC Product Specifications
    There is lack of detail on HP's site as to which specific drives were used. The drive you pictured is not Blu-ray, so I'll assume the first listed drive is the one you have. The drive may need to pulled out of the case, to find out for sure which unit was used.
     
  3. Xclusiveitalian

    Xclusiveitalian TS Evangelist Topic Starter Posts: 699   +58

    I'm pretty sure the send one is a basic rom drive because it says it right on the front, however, that first one clearly says it (in that screenshot) can and that's what is bothering me. Is there a driver or something I can download for it? Maybe that will fix it? I don't really want to pull it out as my current setup makes it difficult..I can take it out if I really have too though.
     
  4. mailpup

    mailpup TS Special Forces Posts: 6,979   +362

  5. mike1959

    mike1959 TS Evangelist Posts: 1,026   +51

    Hi, For a quick and accurate test of what drives you have fitted, download the free program; http://www.imgburn.com/
    When you run it, it will open 2 windows, the second one does a test of what drives you have in your system and if they are capable of 'Burning' ie R/RW.
    Also an easy idea to try, is to go into Device manager, and uninstall the DVD-RW drive. then reboot the pc when it will 'find' the drive again and install the driver from the driver store (part of Windows O/S.)
     
    Last edited: Apr 26, 2015
  6. Xclusiveitalian

    Xclusiveitalian TS Evangelist Topic Starter Posts: 699   +58

    @mailpup, ty for your reply, I tried out your filter idea, however, no success.
    @mike1959 ty for your reply aswell, I downloaded it and it found a dvd-rom driver but no writing drive.
     
  7. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 8,550   +2,894

    At this point, I'm thinking the writer has become disconnected or damaged. The symptoms you describe are not uncommon in DVD drives. DVD drives seem to have a lifespan manufactured in them, more so than any other computing component. You may need a replacement drive to get this working. On average a DVD burner only cost $20 from any online outlet (such as Newegg, Tigerdirect, and Amazon).
     
  8. Xclusiveitalian

    Xclusiveitalian TS Evangelist Topic Starter Posts: 699   +58

    I was hoping that wasn't the case but I think you're right.
     

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