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My computer keeps crashing

By harhood1
Dec 12, 2010
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  1. im new here so i dono if this is the right place to post this but ill try i really need my computer keeps shuting down after 10-20 min and it dosnt restart or anything no warning no nothing it just shuts down i hate it when that happens it only happens when i play game and watch tv show and movies it dosent shut of when i read on here so if u can help pleas do i whould really aprecate it
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Are you gettiing Blue Screens?

    Open up your side case and is there any dust build up?
     
  3. harhood1

    harhood1 TS Rookie Topic Starter

    no blue screen

    i opend it up no dust it just shut down i here a click the it off 1 second
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Is this a laptop or a prebuilt PC and if so what is the make?
     
  5. harhood1

    harhood1 TS Rookie Topic Starter

    pre built

    if pre built u mean it has a tower and a monitor then yes and it says compaq presario on the tower and its windows xp if u need to now
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Okay, then go to HP's website and find the webpage for your system model #. Update the latest ethernet/wireless drivers.

    Prebuilt means you or someone else didn't build it but that it was already assembled by a computer manufacture like HP, Dell, etc.
     
  7. harhood1

    harhood1 TS Rookie Topic Starter

    okay

    im instaling hardware helper is that the right one? and where do i get my licence code
     

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