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My computer keeps freezing, any help?

By benjaminw6633
Jan 7, 2010
Topic Status:
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  1. Hi, I have an annoying little (or maybe big, its hard to tell with PC stuff) problem. Every so often my system will just freeze on me (and when it does the HDD light is off constantly). There seems to be nothing I can do to fix the problem other than hit the reset button. There is no set pattern to the problem as sometimes I will be not even using my computer and I will come back to it and its frozen up. I tried a stress test last night using BurnIn Test which showed everything working just fine. I've used Tuneup Utilities to fix my registry and check the HDD for errors but the problem persists.

    My system is GA G33M-DS2R with Intel Core 2 duo (E4500) 2.20GHz and 4GB RAM, 64 bit Windows 7. Any ideas? Anyone?

    PS. I tried to attach the latest .dmp file but the file size was too big, any help?
     
  2. Kevork

    Kevork TS Rookie Posts: 92

    Hi,

    Will it be possible for you to post the system logs from the event viewer.
     
  3. benjaminw6633

    benjaminw6633 TS Rookie Topic Starter

    It would but can you remind me how to view them? Memory like a sieve, lol
     
  4. Kevork

    Kevork TS Rookie Posts: 92

    Hi

    No problem:

    Start==>control panel==>administrative tools==>event viewer

    choose from the left side system and looks for errors.

    cheers!
     
  5. benjaminw6633

    benjaminw6633 TS Rookie Topic Starter

    I think this may be what you're looking for. This same Critical apears every time it crashed

    Code:
    Critical	07/01/2010 19:37:40	Kernel-Power	41	(63)
    
    Log Name:      System
    Source:        Microsoft-Windows-Kernel-Power
    Date:          07/01/2010 19:37:40
    Event ID:      41
    Task Category: (63)
    Level:         Critical
    Keywords:      (2)
    User:          SYSTEM
    Computer:      Ben-PC
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http : / / schemas. microsoft. com /win /2004 /08 /events /event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
        <EventID>41</EventID>
        <Version>2</Version>
        <Level>1</Level>
        <Task>63</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000002</Keywords>
        <TimeCreated SystemTime="2010-01-07T19:37:40.674414400Z" />
        <EventRecordID>8582</EventRecordID>
        <Correlation />
        <Execution ProcessID="4" ThreadID="8" />
        <Channel>System</Channel>
        <Computer>Ben-PC</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="BugcheckCode">0</Data>
        <Data Name="BugcheckParameter1">0x0</Data>
        <Data Name="BugcheckParameter2">0x0</Data>
        <Data Name="BugcheckParameter3">0x0</Data>
        <Data Name="BugcheckParameter4">0x0</Data>
        <Data Name="SleepInProgress">false</Data>
        <Data Name="PowerButtonTimestamp">0</Data>
      </EventData>
    </Event>
    I had to edit the link because my post count was too low but it's not important anyway
     
  6. benjaminw6633

    benjaminw6633 TS Rookie Topic Starter

    The following error was at the same time as the critical:

    Code:
    Log Name:      System
    Source:        EventLog
    Date:          07/01/2010 19:37:46
    Event ID:      6008
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Ben-PC
    Description:
    The previous system shutdown at 18:27:15 on ‎07/‎01/‎2010 was unexpected.
    Event Xml:
    <Event xmlns="http : / / schemas .microsoft .com /win/2004/08/events/event">
      <System>
        <Provider Name="EventLog" />
        <EventID Qualifiers="32768">6008</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-01-07T19:37:46.000000000Z" />
        <EventRecordID>8576</EventRecordID>
        <Channel>System</Channel>
        <Computer>Ben-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>18:27:15</Data>
        <Data>‎07/‎01/‎2010</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>10986</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Binary>DA0701000400070012001B000F008403DA0701000400070012001B000F008403600900003C000000010000006009000000000000B00400000100000000000000</Binary>
      </EventData>
    </Event>
     
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