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My computer resets itself before it goes into Windows!

Discussion in 'Windows OS' started by Steph_18, Nov 9, 2004.

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  1. Steph_18 Newcomer, in training

    Since Ive had windows XP, everytime i turn it on, everytime it is about to go into Windows, there are two clicks and it resets itself.

    When I got the Sasser worm, I sort of knew when the computer was going to come on. But I got rid of it yesterday and now I cant get into windows...not even through safe mode.

    Is it cable broadband or is it something else... please help!
    Steph_18, Nov 9, 2004
    #1

  2. Gunny Newcomer, in training

    First, try to boot into Safe Mode. If you can then the Sasser worm has corrupted the startup sections/keys of your Registry. We will go from there...
    Gunny, Nov 10, 2004
    #2

  3. howard_hopkinso Newcomer, in training

    howard_hopkinso, Nov 11, 2004
    #3

  4. Gunny Newcomer, in training

    Howard,

    Will that remove the problematic entry from the startup sections/keys of the Registry:

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

    I suspect it won't.
    Gunny, Nov 11, 2004
    #4
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