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My computer will not boot up

By tayloryellow
Jul 20, 2009
  1. I was on my desktop yesterday and shut it down in the normal manner and then later on in the day went to go back on it and it came up with the screen that the computer did not shut down properly - did I want to start normally, start in safe mode etc I pressed to start normal it went to boot ini screen and my computer is making a grating noise and then it goes back to the same screen that the computer did not shut down properly and I cannot seem to get it to do anything else - does anyone please have any suggestions as to what can be wrong. Thanks Kim
     
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Name your brand and model, as well as the hard ware configuration: hard drive brand, model, size; memory installed, optical drives installed, CPU if known, operating system... It will be important to know the age of the hard drive, optical drive, and history of the memory modules.
     
  3. tayloryellow

    tayloryellow TS Rookie Topic Starter

    Information - Is this what you are after

    Operating System System Model
    Windows XP Professional Service Pack 3 (build 2600) MICRO-STAR INTERNATIONAL CO., LTD MS-7181 1.00
    Enclosure Type: Desktop
    Processor a Main Circuit Board b
    1.60 gigahertz AMD Sempron
    128 kilobyte primary memory cache
    256 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-7181 1.00
    Bus Clock: 200 megahertz
    BIOS: Phoenix Technologies, LTD 6.00 PG 11/03/2005
    Drives Memory Modules c,d
    41.10 Gigabytes Usable Hard Drive Capacity
    25.90 Gigabytes Hard Drive Free Space
    HL-DT-ST DVDRAM GSA-4167B [CD-ROM drive]
    3.5" format removeable media [Floppy drive]
    Maxtor 6K040L0 [Hard drive] (41.11 GB) -- drive 0, s/n K12Q73XG, rev NAR61HA0, SMART Status: Healthy 1216 Megabytes Installed Memory
    Slot 'A0' has 512 MB
    Slot 'A1' has 8192 MB
    Local Drive Volumes
     
  4. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Based on our shop records, it is very likely that your Maxtor drive has gone bad. It is certainly old enough and has a history of early failure.
    If it were my computer, I would replace the drive and the HL optical drive.
    Also, your memory doesn't check out as listed. I suspect you have a typo someplace.
    It may be possible to put the failing Maxtor into an external USB enclosure to see if you can rescue your data... should that be desirable... but even that is questionablr because of the "grating" noise you report which is usually indicative of a cracked plate or a failed bearing in the drive.
     
  5. tayloryellow

    tayloryellow TS Rookie Topic Starter

    Thank you

    Thank you for your help - I thought as much that it was on it's way out. The reason for the memory - is I upgraded my memory myself a while ago - so that is correct. Thanks again
     
  6. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Thanks for the reply. The memory, as listed, cannot be correct, which is why I thought it was a typo.
     
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