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My external hard disk is not getting recognized

By Harish78
Jan 12, 2011
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  1. hi guys,

    I have been using this WD external hard disc from last one year. all of a sudden its not getting recognised in my computer. below are some details...

    - I am using windows XP.
    - tried restarting the laptop, no luck.
    - change the USB cable that woks with another external HD.
    - It is identified at the USB icon on the desktop as USB Mass storage device, but my computer will not recognise.
    - In th disc management its not getting recognised.
    - my laptop is recognising different hard disc drive and able to see the contents in it.
     
  2. JMMD

    JMMD TechSpot Chancellor Posts: 854

    It's possible that the disk has gone bad or the controller inside the external enclosure has gone bad. One option would be to remove the drive from the external case and either install it in the PC or put it into another external enclosure and see if it works.
     

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