... and nothing I've done so far can get it up and running again. You'll gather I'm a bit of a dummy anyway, but I recently loaded Firefox next to IE7 to compare the two. They seemed quite comfortable sitting next to each other for a week or two and then IE suddenly stopped responding. Have tried uninstalling/reinstalling, checking the defaults in favour of IE but nothing seems to work. The message is always that IE 'cannot display the webpage'. I wouldn't be too fussed, given that I find Firefox so much quicker but I'm also running IncrediMail and have a lot of files saved under IE downloads which I now, of course, can't access. Sorry to start my time with TechSpot with a plea for help but I'm starting it with a plea for help! Any ideas anyone?