My laptop dell got start up

By shacalilung
Jan 16, 2008
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  1. i have this dell laptop that gave it to me and a dell model no. PP01L, input of 20V--3.5A, latitude C540/C640...and when i open it a screen appear that saying the set up was starting up..and other box appear that..it will need the windows explore home edition service pack 2 cd...and i got that cd when i put the cd and press ok nothing will happen what will be the source of it to solve this problem of my laptop and pls help me on this ASAP...thanks very much..God Speed on you....waithing for your help..
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Your question is a tad unclear

    I will try to make sense of it
    Please reply if I have this incorrect

    Dell laptop C540/C640
    Windows Xp Home SP2 is in the middle of setting up
    The Xp Home SP2 CD is not running
    -------

    Firstly are you happy to do a clean install (ie does this laptop contain any user data)

    If data backup is not required: (ie clean install)
    Put the Xp Home SP2 CD in the drive
    Restart the laptop
    I believe it is F2 or DEL to get into system bios - press that
    Confirm Startup is set for 1-CD and 2-HDD; 3 - doesn't matter
    Save and exit

    Press any key to start from CD should come up
  3. shacalilung

    shacalilung Newcomer, in training Topic Starter Posts: 22

    your correct the set up is starting up

    when i open the laptop its just appear that the set up is starting up it need the windows xp home edition service pack 2 cd..when i insert the cd in the cd rom..and i pree ok its nothing will happen..how can i restart in a clean install..thanks for your reply i appreciated..godbless..
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    I wonder if the CD drive is working ?

    Did you follow the above steps ?

    Is this an original Xp CD (bootable ?)
    or are you just talking about a SP2 disc (Windows security updates only)
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