My laptop freezes when I connect an external HDD

  1. Whenever I connect my external hard disk to my laptop, my computer freezes as soon as I My Computer to access it or click on 'Open to view files' in the autorun menu. I cannot do once this happens. Not even task manager can be opened. The computer unfreezes and starts working fine after I unplug my hard disk. But it works just fine on my friend's laptop.
    This started happening a few days ago. Till then I could use the hard disk normally without any problems. Can anyone please help me out with this problem?
    My operating system is windows 7 and I am using Avast Internet Security 7 antivirus
  2. alexe3831

    alexe3831 TS Enthusiast Posts: 29

    What type of external HDD is it? Of what Brand?
  3. Cinders

    Cinders TechSpot Chancellor Posts: 872   +12

  4. Camilo

    Camilo TS Rookie

    I cannot beleive it!! after days and hours of frustration and even considering to lose all the info in my computer, this post nailed it! now I can finally use my new external HDD to back up important info and enhance my laptop performance!! THANKS!

Similar Topics

Create an account or login to comment

You need to be a member in order to leave a comment
TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...

Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.