My laptop is no longer recognizing my external drive

By iamshawno
May 7, 2013
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  1. Things were working fine, until recently...
    Can windows firewall prevent my computer from recognizing my external DVD burner drive?
    USB cable works, USB ports work, already checked all that... any info is appreciated
    Im using Windows 7
  2. JC713

    JC713 TechSpot Evangelist Posts: 6,730   +874

    Are you sure the DVD drive is still working? Do you hear a spinning noise when you insert a disk?
  3. iamshawno

    iamshawno Newcomer, in training Topic Starter Posts: 18

    Its an external drive, being powered by a usb to sata kit, powers up and spins just fine....windows doesnt recognize anything when its plugged in :/
  4. jobeard

    jobeard TS Ambassador Posts: 13,292   +282

    To answer your question, re firewall; NO, that's not a firewall function.

    Your antivirus *may* block autorun & autoplay, but even if it does, the device should be see under My Computer and dbl-clicking on it should show the root directory of the media.

    If the device is not seen under My Computer, thenthe system may need a driver update OR you may just a a bad CD/DVD mounted.
  5. iamshawno

    iamshawno Newcomer, in training Topic Starter Posts: 18

    Got it solved...turned out y sata > usb kit, was more fragile than I thought...had to pull the wire out a tad...
    thanks for responses, and you can close this up! :)


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