hello,
here are the requested logs.
before following the guide, here are some of the symptoms:
1.) no folder options - already fixed
2.) can't run regedit on run - fixed
3.) can't run cmd on run - fixed
4.) my lpt1 has been removed, i tried reinstalling it but i still can't print anything. an error message "printer is out of paper" always pops up. I tried using the printer on another computer and it prints just fine.
5.) when i double click my c: icon, blue screen appears with the error message "DRIVER_IRQL_NOT_LESS_OR_EQUAL"
6.) most of the time my programs become not responding when i close them
my pc is a lot better now after following your guide, but it's still not at the same performance level before my virus problem.
hope you can help me out some more.
thanks a lot techspot!
here are the requested logs.
before following the guide, here are some of the symptoms:
1.) no folder options - already fixed
2.) can't run regedit on run - fixed
3.) can't run cmd on run - fixed
4.) my lpt1 has been removed, i tried reinstalling it but i still can't print anything. an error message "printer is out of paper" always pops up. I tried using the printer on another computer and it prints just fine.
5.) when i double click my c: icon, blue screen appears with the error message "DRIVER_IRQL_NOT_LESS_OR_EQUAL"
6.) most of the time my programs become not responding when i close them
my pc is a lot better now after following your guide, but it's still not at the same performance level before my virus problem.
hope you can help me out some more.
thanks a lot techspot!