When I access the My Pictures folder I receive the message "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. etc." I can manipulate the photos in Photoshop or Microsoft Office Picture Manager. The subfolders list and then as it lists the individual photos, I receive the message and it closes down. I have the view as list or details, not icons or thumbnails. This doesn't happen with any other folder. Windows XP. Help, thanks