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My webcams aren't working

By emers
Aug 17, 2013
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  1. So I have a laptop which is an Hp probook in which my webcam isn't working. It happened like 2 months ago. I started to check for every solution but nothing worked, then I bought a new webcam so that maybe it works but it also didn't work. I checked the device manager and it says that the device is working properly for both of the webcams but when I check it with the hp camera it tells me that the camera is either used by another software or is not connected. it also doesn't work on other stuff like skype and fb and others. Can somebody help me please.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    You may need to restore the laptop to a factory condition by using the HP restore feature...
     
  3. emers

    emers TS Rookie Topic Starter

    Is there any other way that maybe could make them work without make any factry reset
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    When you first start the laptop do you see any "press an F key" options
     
  5. emers

    emers TS Rookie Topic Starter

    Wait a second to restart it and check
     
  6. emers

    emers TS Rookie Topic Starter

    No just the escape in the begining
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    Hit that escape and see what comes up...
     
  8. emers

    emers TS Rookie Topic Starter

    And then what
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    Tell us what you see
     
  10. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,374   +167



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