TechSpot

Mysterious Sound Problem

By PartySized
Apr 13, 2007
  1. I don't get any sound output from certain applications.

    -I don't get any Window XP OS sound prompts. The Sound Scheme doesn't give any sound output.
    -I don't get any sound When playing online media that uses Adobe Flash Player.

    However...
    -.mp3 files, and the like, do work; I get sound output.
    -Streaming video that uses Windows Media Player does give sound output.

    Specs:
    Windows XP Professional (SP2 installed)
    200 GB Maxtor 6L200M0 HD
    P4M800PRO-M Motherboard by ECS Elitegroup
    Intel Pentium CPU 2.80GHz
    2.79 GHz, 1.00 GB RAM

    My sound card is part of my motherboard; it's a Realtek AC'97 Audio for VIA Audio COntroller. I assumed it was the problem, so I went out and installed another sound card (Diamond Multimedia XS 7.1); but despite the change, my sound problem still stayed the same. I've uninstalled the new soundcard, and I'm back to square one.

    So any suggestions would be EXTREMELY helpful and appreciated.

    -PartySized
     
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Could the problem be in your speakers... they are the fragile item on most systems.
     
  3. PartySized

    PartySized TS Rookie Topic Starter

    No, it can't be the speakers. I've connected my computer to my Aiwa stereo system (pretty good setup, I think), and the output from that is perfect.

    The problem lays somewhere in my computer. I don't know if it is the sound card or what. I do get sound output, just not sound output from every application.
     
  4. kenm

    kenm TS Rookie

    I've had problems with Via chipsets and AC97 drivers. Have you tried the drivers direct from Realtek and not the Via driver?
     
  5. CCT

    CCT TS Evangelist Posts: 2,653   +6

    Go into Control panel, click on 'Sound and Audio Devices', then click on 'Audio'.

    What is listed as default device for 'Sound Playback' ?

    Now click on 'Sounds' and in the display window at the bottom. select one of the entries with a speaker symbol - a .wav file should display - click the test arrow to the right.

    Results?
     
  6. PartySized

    PartySized TS Rookie Topic Starter

    The results are no sound output.
     
  7. CCT

    CCT TS Evangelist Posts: 2,653   +6

    "Go into Control panel, click on 'Sound and Audio Devices', then click on 'Audio'.

    What is listed as default device for 'Sound Playback' ?"

    Don't be shy. Answer the question.

    :)
     
  8. PartySized

    PartySized TS Rookie Topic Starter

    Realtek AC97 Audio
     
  9. CCT

    CCT TS Evangelist Posts: 2,653   +6

    So, now, in that same Sounds and Audio devices window go to Hardware and look for a Realtek High Definition Audio.

    If it is there, click on it and select properties, driver and uppdate.

    Let Windows search if you don't have the drivers in a file somewhere or insert the driver disk for your mobo and tell windows to go there if you have it.

    Drivers available through here I believe:

    http://www.techspot.com/drivers/driver/file/information/6739/ecs-p4m800pro-m10-bios-051210/
     
  10. PartySized

    PartySized TS Rookie Topic Starter

    It's updated, and no change.
     
  11. CCT

    CCT TS Evangelist Posts: 2,653   +6

    Swing over to Windows Explorer, tools, folder options, file types and scroll down to 'wav' - what program is supposed to play the wav files?
     
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