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[Inactive] Nasty critter will not let me boot computer either in normal or safe mode

Discussion in 'Virus and Malware Removal' started by Luis Guerra, Dec 8, 2010.

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  1. Luis Guerra Newcomer, in training

    Sure thing... will do and report.
  2. Luis Guerra Newcomer, in training

    Did everything as instructed but when I booted from C with disk this is what happened:
    1) Sony logo came up
    2) Specs screen came up
    3) Windows XP logo came up and stayed on for a while
    4) Message (Information - Out of Scan Range - 35.5 Khz /86 hz) came up and the computer stopped booting and screen turned black with message in the middle.
  3. Broni Malware Annihilator

    You're supposed to be booting from the CD not from your hard drive.
    Did you check "boot order" in BIOS as described in my previous reply?
  4. Luis Guerra Newcomer, in training

    Yes I am booting from C and as a mater of fact while booting the screen shows the loading progression of OTLP program. My Bios is set to boot from C drive. If you try to boot from HDD it only shows the SONY logo and immediately the screen goes black and the HDD stops spinning and nothing else happens (no scan message either).
    I am thinking though that maybe when I checked my monitor to see if it worked with other computer I used my laptop. Maybe the resolution in my laptop is lower and that is why the monitor worked. I do not have another PC bu I do have another monitor in storage so I am going to bring it home and connect it to see if I get the same message.
    What bothers me is that my monitor has a menu and other keys to set up the monitor any way you want but for some reason the menu key and other keys do not work.
  5. Broni Malware Annihilator

    Keep me posted.
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