Hi My name is Alicia. I'm so glad I found your website and some people who could possibly help me because my computer has some nasty viruses and I'm not sure what to do next. I've followed all your instructions on the sticky post on the forum and ran the 3 logs for MalewareBytes, Gmer, and DDS (see logs below). I'm an intelligent person but I do not know much about computers other than where the on button is because I'm a single mom and don't have much time to mess with the pc. Basically here are my problems... The other day I thought I'd be cool and clean my computer up because I'm tired of all the programs that have accumulated in the startup and my program list is so long that it covered my entire screen. So i started deleting and uninstalling old things I didn't use and ran some sort of cleaner called cc cleaner I believe, cleared out my temp files and all that good stuff. Then I downloaded a program called steam so I could buy games for my kids. 1. Next thing I know when I go to certain websites, like my university e-mail which uses google email, I get an error and can't open the page (I use chrome) but it works with internet explorer which I hate. The error says "The site's security certificate is signed using a weak signature algorithm!" 2. random pages pop up in another tab for crap like women's health and other ads frequently. 3. Half the time when I click on a link to go to a page it takes me to a totally different website with ads and such. First thing I did was run Malewarebytes which says I have a rootkit but it can't be deleted when I select delete Quarantined items then asks me to restart to delete it. So i do that and I still have the problem. I ran another scan same thing. Did it 3 times. So I ran AVG which found nothing. Next thing I did was dance around my computer with a dead chicken... Not really but you get the point! Please see logs in next post.