Purchased on 3/11 - that's a full month. Have not rec'd license. Also no response whatsoever to 6 attempts to contact to get license. And that's filling out their online customer "service" form. I don't care how busy they are with their wonderful new product, that's "over and above" - I've filed a Paypal claim for refund for non-receipt and no reply. Would not even a patient person think that's too long? Am ready to purchase something else - what's a good alternative? Thanks!