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Need help, completed 8 steps

By Fajardeno
Feb 20, 2009
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  1. mflynn

    mflynn TS Rookie Posts: 2,793

    If you completed the 8 Steps then where is the SAS log? Get it to us.

    In any case..

    Another run indicated!
    OK there were found/removed items in mbam so we need to run again as the first run likely exposed things that were not even seen the first time.

    So another run Quick Scan will likely find more. So UPDATE MBAM and run again. Post logs.

    Mike
  2. Fajardeno

    Fajardeno TS Rookie Topic Starter

  3. mflynn

    mflynn TS Rookie Posts: 2,793

    Good job now do these 2!

    Download SDFix to Desktop.

    http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.
    =========================================
    Download ComboFix

    NOTE: If you have had ComboFix more than a few days old delete and re-download.

    Get it here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Or here: http://subs.geekstogo.com/ComboFix.exe

    Double click combofix.exe follow the prompts.

    Install Recovery Console if connected to the Internet!

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.

    Mike
  4. Fajardeno

    Fajardeno TS Rookie Topic Starter

    When I click on runthis.bat a blue window comes up for less than a second and then nothing happens. It don't give me a choice to enter Y. Is it supposed to work like this? Is it running on the backgound?

    Thanks
  5. mflynn

    mflynn TS Rookie Posts: 2,793

    My mistake forgot you were Vista SDFix will not run in Vista.

    Move on to ComboFix.

    Mike
  6. Fajardeno

    Fajardeno TS Rookie Topic Starter

  7. mflynn

    mflynn TS Rookie Posts: 2,793

    Boot to Safe Mode Networking.
    Open then Update SuperAntiSpyware

    Then Click Preferences
    then click Repairs

    Then counting down from top do the following entries

    Numbers 6, 8, 11, 12, 13, 15,18, 19, 20, 21, 22, 24, 25, 26 and 27!

    Reboot test Internet access.

    Mike
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