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Need help with analyzing minidump

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by mt2300, Jan 19, 2006.

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  1. mt2300 Newcomer, in training

    Hi!
    My computer crashed twice in 10 minutes today, I have no idea why. There was no BSOD but minidumps were produced(see attachemnt).
    I would very much appreciate any help in shedding some light on this matter.
    Thanks in advance.

    Attached Files:

    mt2300, Jan 19, 2006
    #1

  2. howard_hopkinso Newcomer, in training

    Hello and welcome to Techspot.

    Both minidumps crash at e10kx2k.sys. This is one of your soundcard drivers. They also reference ypager.exe. this is yahoo messenger. Both minidumps have a bug check of C2.

    0x000000C2: BAD_POOL_CALLER

    A kernel-mode process or driver incorrectly attempted to perform memory operations. Typically, a faulty driver or buggy software causes this.

    Uninstall both your soundcard software/drivers, and Yahoo messenger.

    Reinstall your soundcard drivers using the latest versions. See if your system is stable. If it is, reinstall Yahoo messenger, and test your system.

    Regards Howard :wave: :wave:
    howard_hopkinso, Jan 20, 2006
    #2
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