Need help with analyzing minidump

By mt2300
Jan 19, 2006
  1. Hi!
    My computer crashed twice in 10 minutes today, I have no idea why. There was no BSOD but minidumps were produced(see attachemnt).
    I would very much appreciate any help in shedding some light on this matter.
    Thanks in advance.

    Attached Files:

  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Both minidumps crash at e10kx2k.sys. This is one of your soundcard drivers. They also reference ypager.exe. this is yahoo messenger. Both minidumps have a bug check of C2.

    0x000000C2: BAD_POOL_CALLER

    A kernel-mode process or driver incorrectly attempted to perform memory operations. Typically, a faulty driver or buggy software causes this.

    Uninstall both your soundcard software/drivers, and Yahoo messenger.

    Reinstall your soundcard drivers using the latest versions. See if your system is stable. If it is, reinstall Yahoo messenger, and test your system.

    Regards Howard :wave: :wave:
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