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Need help with CiD Popups

By chickpig
Mar 29, 2008
  1. Hi there,

    Someone please help me! I'm not sure how to get rid of the CiD Popups. I'm using Windows Vista. What I've done so far is:

    Checked that there's no CiD Help application in the remove programes panel.
    Checked that CiD is not an installed sponsor with msgplus

    What can I do next?

    Thanks!
     
  2. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Hi chickpig,

    Please have a read here-> Is your system infected? Read this before Cleaning or Formatting

    If you decide to clean your system please follow these Viruses/Spyware/Malware, preliminary removal instructions and post back in this thread with the requested logs. There should be at least 3.

    1)AVG log
    2)Combofix log
    3)Hijackthis log (Step 15)

    This thread is for the use of chickpig only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. chickpig

    chickpig TS Rookie Topic Starter

    Hi Blind Dragon,

    The link to AVG Antirootkit Programme in Step 11 doesn't work. Where do i proceed to download the antirootkit?

    Thanks!
     
  4. kritius

    kritius TS Guru Posts: 2,084

    Leave it for now an proceed on with the steps, ComboFix has a built in antirootkit programme.
     
  5. chickpig

    chickpig TS Rookie Topic Starter

    Hi,

    Here are my 3 logs.
     
  6. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    CFScript

    Open notepad and copy/paste the text in the code box below into it:
    NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
    Also ..

    Pay particular attention to this :-

    Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)
    Save this as CFScript.txt

    Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.

    [​IMG]

    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a fresh HJT log.

    ---------------------------------------------------------------------------------------------------------------
    Download\install 'SuperAntiSpyware Home Edition Free Version' from HERE
    • Launch SuperAntiSpyware and click on 'Check for updates'.
    • Once the updates have been installed,exit SuperAntiSpyware.

    Scan with SuperAntiSpyware
    • Start SuperAntiSpyware.
    • On the main screen click on 'Scan your computer'.
    • Check: 'Perform Complete Scan then Click 'Next' to start the scan.
    • Superantispyware will now scan your computer,when it's finished it will list all/any infections found.
    • Make sure everything found has a checkmark next to it,then press 'Next'.
    • Click on 'Finish' when you've done.

      It's possible that the program will ask you to reboot in order to delete some files.

      Obtain the SuperAntiSpyware log as follows:
      Click on 'Preferences'.
      Click on the 'Statistics/Logs' tab.
      Under 'Scanner Logs' double click on 'SuperAntiSpyware Scan Log'.
      It will then open in your default text editor,such as Notepad.
      Attach the notepad file here on your next reply
     
  7. chickpig

    chickpig TS Rookie Topic Starter

    Hi,

    Here are the new logs
     
  8. kritius

    kritius TS Guru Posts: 2,084

    @ Blind Dragon

    C:\ProgramData\Readme sixth way
     
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